Summary
Overview
Work History
Education
Skills
Software
Certification
Interests
Timeline
Activities
GeneralManager

Thomas B. Moore

Hardware Technician
Rochester,NH

Summary

Versatile and energetic associate who is experienced with technology, adept at troubleshooting hardware and software issues, and performing in a fast paced environment. Highly service-minded, and professional with customers and employees alike. Eager to start, and ready to train!

Overview

3
3
years of professional experience
4
4
years of post-secondary education
1
1
Certificate

Work History

Hardware Technician

Liberty Mutual
Portsmouth, NH
09.2021 - Current
  • Demonstrated strong knowledge of all types of electrical components, operations, specifications and proper testing methods.
  • Patiently walked individuals through basic troubleshooting tasks.
  • Followed detailed operational process and procedures to appropriately analyze, escalate and assist in remediation of information security incidents.
  • Decommissioned outdated equipment, referring devices to appropriate recyclers or disposal personnel.
  • Implemented internal quality standards to secure electronic records integrity.
  • Oversaw equipment inventory to maintain on-hand availability of necessary replacement parts and consumable goods.
  • Protected materials for transport by correctly packaging products in boxes and crates.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.

Front End Associate

Hannaford Supermarket
Rochester, NH
07.2019 - 08.2021
  • Operated register for cash, check and credit card transactions with excellent accuracy levels.
  • Memorized a plethora of PLU codes for produce items
  • Helped customers complete purchases, locate items and join reward programs.
  • Checked identification for proof-of-age for alcohol and tobacco sales.
  • Replaced merchandise stock throughout check-out lines and end-cap displays.
  • Gathered shopping baskets and carts and relocated to designated areas.

Education

High School Diploma -

Spaulding High School
Rochester, NH
08.2017 - 06.2021

Skills

Customer assistance

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Software

Windows 10

Mac OS

Google Workspace

Python

Adobe Photoshop

Excel

Certification

Entry level Cisco networking certification

Interests

Computers

Video Games

Music

Skateboarding

Timeline

Hardware Technician

Liberty Mutual
09.2021 - Current

Entry level Cisco networking certification

03-2021

Front End Associate

Hannaford Supermarket
07.2019 - 08.2021

High School Diploma -

Spaulding High School
08.2017 - 06.2021

Activities

  • Participated in the music department for four years playing the alto saxophone, acting in multiple different performances, and singing for the Spaulding High School select chorus.
  • Engaged in multiple sports including basketball, field/track, swim and the marching band.
  • Was a member of the Boy Scouts of America for 5 years reaching the second class rank.

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Thomas B. MooreHardware Technician