Riley Childress
Vinton,VA
Summary
Dynamic Front of House Employee at Chic-Fil-A, recognized for enhancing customer satisfaction through exceptional service and a strong work ethic. Skilled in problem-solving and time management, I trained new staff and maintained a welcoming atmosphere, ensuring a seamless dining experience even during peak hours. Committed to health and safety standards.
Overview
1
1
year of professional experience
Work History
Front of House Employee
Chic-Fil-A
09.2024 - 05.2025
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
- Established welcoming atmosphere by greeting each guest warmly.
- Trained new front of house employees on company policies, menu knowledge, and customer service techniques for seamless integration into the team.
- Reset tables between guests by restocking low items and wiping down surfaces.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
Education
High School Diploma - N/A
Staunton River High School
1095 Golden Eagle Dr, Moneta, VA 2412105.2025
Skills
- Strong work ethic
- Customer service
- Team player attitude
- Problem-solving
- Table setting expertise
- Time management
- Clear communication
- Health and safety
- Greeting guests
- Social perceptiveness
- Adaptability and flexibility
- Team player
- Teamwork and collaboration
- Cleaning and organization
- Collaboration and teamwork
Timeline
Front of House Employee
Chic-Fil-A
09.2024 - 05.2025
High School Diploma - N/A
Staunton River High School
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