Riley Cox
Glen Carbon
Summary
Reliable professional with experience in customer service and food handling. Skilled in resolving complaints, training new associates, and maintaining safety compliance. Committed to enhancing customer experiences and supporting team cohesion.
Overview
2
2
years of professional experience
Work History
Treat Team Member
Rita's Italian Ice and Custard
Bradenton
08.2025 - 05.2026
- Provided friendly customer service during busy peak hours.
- Resolved customer complaints professionally, enhancing customer satisfaction.
- Trained new team members on operational procedures and customer service standards.
- Prepared and served Italian ice and custard to customers.
- Maintained cleanliness of work area and equipment throughout shifts.
- Followed safety and sanitation guidelines while handling food products.
- Followed all safety protocols while preparing food items for customers.
- Managed inventory and restocked supplies to ensure product availability.
- Monitored expiration dates on perishable goods to minimize waste.
- Operated cash register accurately and efficiently during transactions.
- Inspected kitchen equipment regularly for proper operation and functionality.
Customer Service Associate
Walgreens
Lakewood Ranch
05.2024 - 08.2025
- Resolved customer complaints with a focus on customer satisfaction and retention.
- Assisted customers with product inquiries and service requests.
- Assisted customers with returns, exchanges, and refunds.
- Processed transactions accurately using point-of-sale systems.
- Educated customers on promotions and loyalty programs to enhance their shopping experience.
- Greeted customers and identified their needs.
- Handled returns and exchanges according to store policies.
- Managed inventory by restocking shelves and organizing displays.
- Collaborated with team members to maintain store cleanliness.
- Demonstrated active listening skills when responding to customer questions and complaints.
- Resolved customer inquiries in a timely manner.
Education
High School Diploma -
Parrish Community High School
Parrish, FL05-2026
Skills
- Point of sale operations
- Transaction processing
- Customer service
- Safe food handling
- Handling refunds
- Stock organization
- Safety compliance
- Onboarding support
- Time management
- Team building
Timeline
Treat Team Member
Rita's Italian Ice and Custard
08.2025 - 05.2026
Customer Service Associate
Walgreens
05.2024 - 08.2025
High School Diploma -
Parrish Community High School