Riley DiChiaro
Brooklyn
Summary
Customer-focused retail professional with a strong background in fashion retail and hospitality. Expertise in client engagement, styling recommendations, and visual merchandising, complemented by hands-on experience with POS systems and inventory management. Recognized for enhancing customer experiences and supporting efficient retail operations.
Overview
7
7
years of professional experience
Work History
Intern
Exposure NY
- Current
- Created fashion and lifestyle campaigns that increased engagement with target audiences.
- Assisted in organizing marketing materials for client campaigns.
- Supported team members in conducting market research and analysis.
- Collaborated on social media content creation and scheduling.
Host
Hapa Sushi
Boulder
04.2024 - 11.2024
- Coordinated guest seating, managed reservations and takeout orders to enhance guest experience.
- Answered guest phone inquiries and supported front-of-house operations to maintain service quality during peak times.
- Greeted and seated guests promptly at Hapa Sushi.
- Managed waitlists and reservations efficiently.
- Provided menus and explained daily specials to customers.
Host
Gersi
Brooklyn
06.2023 - 08.2023
- Welcomed and seated guests, managing reservations and waitlists to enhance guest experience.
- Handled phone inquiries and coordinated staff to ensure efficient front-of-house operations.
- Greeted and seated guests promptly upon arrival.
- Managed reservation system to ensure efficient table assignments.
- Assisted in maintaining cleanliness and organization of dining area.
Sales Associate
Something Else
Brooklyn
03.2022 - 08.2022
- Delivered personalized customer service and styling recommendations that improved customer satisfaction.
- Executed sales, returns, and gift card transactions using POS systems with a focus on accuracy and efficiency.
- Oversaw inventory management and optimized store displays to enhance product visibility.
Sales Associate
Baya Bar
Brooklyn
10.2021 - 03.2022
- Provided personalized order recommendations to enhance customer experience.
- Managed POS system operations, balanced cash registers, and ensured accurate daily cash reconciliation.
- Prepared menu items while upholding cleanliness and food safety standards to support a safe dining environment.
Sales Associate (Seasonal)
Woods Grove
Brooklyn
01.2019 - 12.2019
- Guided customers in product and gift selections, enhancing shopping experience during peak retail season.
- Organized merchandising displays while efficiently processing sales and returns.
- Assisted customers in product selection and provided knowledgeable recommendations.
- Processed sales transactions accurately using point-of-sale systems.
- Maintained store organization and ensured product displays were appealing.
Education
B.S. - Strategic Communications, Sociology
University of Colorado Boulder
Boulder, CO01-2023
Skills
- Customer Experience
- Fashion Retail Sales
- Styling & Product Recommendations
- Visual Merchandising
- Inventory Management
- POS Systems (Lightspeed, Square)
- Cash Handling
- Upselling & Cross-Selling
- Retail Operations
- Team Collaboration
Timeline
Host
Hapa Sushi
04.2024 - 11.2024
Host
Gersi
06.2023 - 08.2023
Sales Associate
Something Else
03.2022 - 08.2022
Sales Associate
Baya Bar
10.2021 - 03.2022
Sales Associate (Seasonal)
Woods Grove
01.2019 - 12.2019
Intern
Exposure NY
- Current
B.S. - Strategic Communications, Sociology
University of Colorado Boulder