Riley Diego
Nipomo,CA
Summary
Detail-oriented Coordinator with expertise in managing site operations and program flow in recreational settings. Supervised staff, facilitated training, and maintained organized records while addressing participant inquiries. Supported event logistics and prepared activity spaces, ensuring successful execution of community programs. Committed to enhancing participant satisfaction through effective communication and problem-solving.
Overview
4
4
years of professional experience
Work History
Assistant Site Director
Nipomo Recreation Association
Nipomo, CA
03.2023 - 09.2026
- Coordinated Nipomo Recreation Association site operations, schedules, and daily program flow.
- Supervised recreation staff, assigned duties, and supported consistent site procedures.
- Communicated with parents, participants, and community members about programs and site rules.
- Prepared activity spaces, supplies, and equipment for youth and community programs.
- Assisted with enrollment, attendance records, and participant paperwork.
- Resolved site concerns, answered questions, and maintained calm customer service.
- Supported event setup, cleanup, and smooth operation of recreation activities.
- Ensured safety protocols were followed at all times onsite.
- Assisted with the recruitment, selection and orientation of new staff members.
- Performed administrative tasks including data entry, filing, and recordkeeping.
Retail Sales Associate
Macy’s
Santa Maria, California
07.2022 - 01.2023
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Assisted Macy's customers with product selection and style recommendations.
- Resolved customer questions with friendly, professional service.
- Processed sales transactions using Macy's register and payment systems.
- Replenished merchandise and maintained organized sales floor displays.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
Education
Arroyo Grande High School
Arroyo Grande, CASkills
- Site operations
- Program coordination
- Enrollment processing
- Safety protocols
- Recordkeeping
- Schedule management
- Staff supervision
- Staff training
- Customer service
- Communication
- Problem solving
- Attention to detail
- Team leadership
Accomplishments
- Nipomo FFA public speaking awards
Timeline
Assistant Site Director
Nipomo Recreation Association
03.2023 - 09.2026
Retail Sales Associate
Macy’s
07.2022 - 01.2023
Arroyo Grande High School