Riley Doptis (She/They)
Las Vegas,NV
Summary
Team-driven professional successful supervising staff members, organizing great recreational activities and building lasting relationships. Multitasking Life Enrichment Director offering compassion and respect while communicating effectively. Creative in developing activities and expeditions that spark interest. Energetic Life Enrichment Director coordinates well-attended events that draw in residents, family members and community leaders. Offering more than 5 years of scheduling activities in variety of areas that appeal to various personalities. Accomplished professional with outstanding collaboration and calendaring skills.
Overview
7
7
years of professional experience
Work History
Life Enrichment Coordinator
Opportunity Villlage
04.2024 - Current
- Enhanced resident engagement by organizing and implementing a diverse range of activities, events, and programs.
- Managed budgets effectively, optimizing resources to provide high-quality experiences for all residents within financial constraints.
- Served as a resource for staff members seeking guidance on incorporating life enrichment principles into their daily interactions with residents.
- Improved resident satisfaction scores by consistently seeking input on programming preferences from both participants and non-participants alike.
Security Officer
MGM Resorts International
05.2023 - 02.2024
- Monitored surveillance systems, ensuring the safety and security of patrons and staff within the casino premises
- Conducted regular patrols to deter and detect potential security breaches, and promptly addressed any suspicious activities or incidents.
Licensed Insurance Representative
State Farm
07.2021 - 02.2023
- I push to provide excellent customer service at an affordable price for all types of Insurance whether it be; Auto, Fire, Life, Health, Pet, or Business
- Pushing for sales of up to if not over $25,000 in premium a month while retaining and expanding on current clients in the agents office
- Insurance great quality assurance for all customers' policies.
Aquatic Supervisor
Lifetime Athletic
09.2018 - 07.2021
- Protecting the water and ensuring customer safety and satisfaction was my top priority, keeping the pool and surrounding area clean, free of debris and contaminants came along with the position
- As a Supervisor I was responsible for helping with payroll for over 120 employees using top of the line tools and managing the chemicals of the pool as well as financial decisions in budgeting for pool equipment and equipment for the lifeguards for the facility.
Aquatic Supervisor
MGM Resorts International
01.2018 - 09.2018
- To ensure guest satisfaction and provide water and pool safety to everyone at Vdara Pool and Cabanas, To uphold our Forbes Standards as a luxury 4 star hotel and provide the SHOW experience to all guests that attend the pool
- Oversee other pool operations and staff, write schedules for rotations and deal with hotel guests complaints.
Education
High School Diploma -
Foothill High School
Henderson, NV06.2018
Skills
- Microsoft 365
- Adult First Aid/CPR/AED
- Quality Assurance
- Operations Management
- Customer Service
- CRM Software
- Hotel Operations
- Money Handling
- Software/Hardware Troubleshooting
- Payroll
- Productivity Management
- Team Management
- Group Leading Skills
- Childcare
- Teaching
- Supervisory Skills
- Development Skills
- Problem Management
- Documentation And Reporting
- Innovation and Creativity
- Activity Coordination
- Assessment and Evaluation
Languages
Japanese
Professional Working
Arabic
Elementary
Timeline
Life Enrichment Coordinator
Opportunity Villlage
04.2024 - Current
Security Officer
MGM Resorts International
05.2023 - 02.2024
Licensed Insurance Representative
State Farm
07.2021 - 02.2023
Aquatic Supervisor
Lifetime Athletic
09.2018 - 07.2021
Aquatic Supervisor
MGM Resorts International
01.2018 - 09.2018
High School Diploma -
Foothill High School
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