Riley Doraty
Cleveland
Summary
Customer service professional with a proven track record of superior customer service and client relations. Riley prides herself in her ability to work effectively in high-stress and high-volume settings. Passionate about exploring, creativity and discovering new places. Riley enjoys meeting and working with diverse audiences.
Overview
6
6
years of professional experience
Work History
Clinical Technician
Cleveland Clinic
01.2021 - Current
- Conducts comprehensive patient assessments, gathering vital signs, medical histories, and presenting symptoms for accurate diagnosis.
- Improve patient satisfaction with compassionate bedside manner and clear communication skills.
- Help maintain a clean clinical environment through regular equipment sterilization procedures, reducing the risk of infections or complications.
- Actively contribute to a positive work atmosphere among colleagues through collaboration on tasks such as planning engagement activities.
Bartender
Terrestrial Brewing Company
01.2019 - 01.2022
- Bartender in a microbrewery environment. Serves beer, wine and makes cocktails in a high-volume setting. Team-oriented environment focused on client retention.
- Developed loyal clientele by delivering outstanding service and engaging in friendly conversation.
- Maintains a clean, stocked and well organized bar.
- Provides accurate cash reporting for opening and closing procedures.
Receptionist
Dr. Paul Rosenblitt Dental
04.2020 - 01.2021
- Assessed patient’s needs in a timely manner to create a treatment plan. Coordinates schedules between doctors and patients. Helps patients understand their insurance plans and benefits. Organizes billing and patient records.
- Kept reception area clean and neat to give visitors positive first impression.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Education
Associate of Science - Respiratory Therapy
Cuyahoga Community College
College Preparatory Diploma -
Norwayne High School
01.2013
Skills
- Customer engagement
- Teamwork and collaboration
- Building professional connections
- Detail-oriented approach
Timeline
Clinical Technician
Cleveland Clinic
01.2021 - Current
Receptionist
Dr. Paul Rosenblitt Dental
04.2020 - 01.2021
Bartender
Terrestrial Brewing Company
01.2019 - 01.2022
Associate of Science - Respiratory Therapy
Cuyahoga Community College
College Preparatory Diploma -
Norwayne High School
Similar Profiles
ALICIA STANZIANOALICIA STANZIANO
CLIENT PROGRAM MANAGER at THE CLINIC BY CLEVELAND CLINICCLIENT PROGRAM MANAGER at THE CLINIC BY CLEVELAND CLINIC
Beth ShinskyBeth Shinsky
Laboratory Technician IV - Manual Hematology at Cleveland ClinicLaboratory Technician IV - Manual Hematology at Cleveland Clinic
Samuel E GuillenSamuel E Guillen
Patient Transport Supervisor at Cleveland ClinicPatient Transport Supervisor at Cleveland Clinic
Toshia PetersonToshia Peterson
MEDICAL ASSISTANT at Cleveland ClinicMEDICAL ASSISTANT at Cleveland Clinic
Christina NelsonChristina Nelson
Staff Scheduling Associate at CLEVELAND CLINIC FOUNDATIONStaff Scheduling Associate at CLEVELAND CLINIC FOUNDATION