Riley Drake
Montgomery,TX
Summary
Proven reliability and adaptability demonstrated at Buff City Soap, where I enhanced customer engagement and minimized register discrepancies. Excelled in high-pressure situations and fostered positive environments, both in retail and as a Daycare Assistant at Preet's Family Child Care/Preschool, promoting early literacy and ensuring safety. Skilled in active listening and inventory management, I drive results through patience and creative problem-solving.
Overview
3
3
years of professional experience
Work History
Customer Service Cashier and Production
Buff City Soap
06.2024 - Current
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Answered product questions using knowledge of sales and store promotions.
- Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
- Offered additional services such as loyalty programs or special promotions to enhance customer engagement.
- Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Followed specific poduct customizations upon customer request with accuracy and precision.
Daycare Assistant
Preet's Family Child Care/ Preschool
05.2021 - 07.2021
- Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
- Assisted in maintaining a safe and healthy environment, ensuring cleanliness and proper supervision of children.
- Provided lunchtime assistance to monitor children, assist with eating and serve food.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Provided support during naptime routines, ensuring a peaceful environment for restful sleep.
- Kept children between ages of 1 and 7 safe and secure with vigilant oversight.
- Explored communication through sign language with a nonverbal neurodivergent child.
- Promoted early literacy skills by introducing letter recognition activities while guiding fine motor skill development through writing practice exercises.
- Assisted in potty training and toilet hygiene.
- Read stories, sang songs and facilitated creative play.
Education
No Degree -
Lake Creek High School
Montgomery, TX05.2025
Skills
- Reliability and punctuality
- Patience and composure
- Honest and Dependable
- Adaptable and Flexible
- Active Listening
- Creative Thinking
- Personability
Painting, Working out, Socializing with peers and friends, Drawing, Writing
Art is my outlet. I find that when I create something with meaning, I can release pent-up emotion. To me, creating vulnerable pieces helps me stay honest with myself and digest the pills I find hard to swallow.
Working out gives me goals to work towards. With the gym, I carry myself with pride and confidence due to what I have accomplished in my self-growth journey.
Painting, Working out, Drawing, Writing
Art is my outlet. I find that when I create something with meaning, I can release pent-up emotion. To me, creating vulnerable pieces helps me stay honest with myself and digest the pills I find hard to swallow.
Working out gives me goals to work towards. With the gym, I carry myself with pride and confidence due to what I have accomplished in my self-growth journey.
Timeline
Customer Service Cashier and Production
Buff City Soap
06.2024 - Current
Daycare Assistant
Preet's Family Child Care/ Preschool
05.2021 - 07.2021
No Degree -
Lake Creek High School
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