Professional Summary
Overview
Work History
Education
Skills
Timeline

Riley Franks

Dutch Bros
Kuna,ID
5
Years of experience
4
years of post-secondary education

Knowledgeable with solid background in retail operations and customer service, consistently ensuring accurate transactions and positive customer interactions. Proven ability to manage high-volume transactions efficiently and resolve issues promptly. Demonstrated strength in cash handling and communication skills.

Work History

Barista

1 Year 7 Months
Dutch Bros | 03.2025 - Current
  • Maintains a clean and organized workspace for optimal productivity and safety.
  • Promotes a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacts with customers during hectic periods to promote fun, positive environment.
  • Contributes to a positive team environment through effective communication and collaboration with colleagues.

Meat Clerk

6 Months
Albertsons | 05.2024 - 11.2024
  • Collaborated with team members to achieve a well-stocked, clean, and organized work environment.
  • Cut meats to customer specifications and answered questions about specialty products.
  • Kept meat cases fully stocked, clean and properly labeled to allow customers to find products quickly.
  • Prepared and packaged meat products by cutting and grinding meat to customer specifications.

Cashier and Beauty Ambassador

2 Years 9 Months
Rite Aid | 08.2021 - 05.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.

Education

- Psychology

Boise State University | Boise, ID | 08.2022 - Current

High School Diploma

Centennial High School | Bakersfield, CA | 05-2022

Skills

Time management
Friendly and outgoing
Attention to detail
Team player
Problem-solving
Cash handling

Timeline

Barista

Dutch Bros
03.2025 - CurrentRead More

Meat Clerk

Albertsons
05.2024 - 11.2024Read More

Boise State University

from Psychology
08.2022 - CurrentRead More

Cashier and Beauty Ambassador

Rite Aid
08.2021 - 05.2024Read More

Centennial High School

High School Diploma
Read More
Riley Franks