Riley Grennell
Port Charlotte,FL
Summary
Dedicated customer service professional with experience in fast paced environments. Skilled in communication and relationship building, effectively managing customer needs and resolving concerns. Proven ability to handle payments and deliver personalized service. Prepared to apply these competencies in a Dental Front Desk role, ensuring a welcoming and efficient patient experience.
Overview
8
8
years of professional experience
Work History
Server/Bartender
Bocca Lupo
North Port, Florida
08.2018 - Current
- Delivered friendly, professional customer service to multiple customers in fast-paced environment, enhancing overall customer satisfaction.
- Communicated clearly with customers to understand their needs and ensure a positive experience.
- Coordinated multiple orders and requests simultaneously, ensuring accuracy and attention to detail under pressure.
- Managed multiple customer requests and transactions while maintaining accuracy in a busy environment.
- Established strong relationships with customers through engaging communication, fostering loyalty and repeat business.
- Addressed customer concerns professionally and worked to resolve issues quickly.
- Remained calm, organized, and professional while working in a high volume environment.
Education
Venice High School
Venice, FLSome College (No Degree) - Dental Assistant
Charlotte Technical College
Port Charlotte, FLSkills
- Customer service
- Payment processing
- Customer relationship management
- Attention to detail
- Issue resolution
- Team collaboration
- Time prioritization
- Communication skills
- Workplace organization
References
References available upon request.
Timeline
Server/Bartender
Bocca Lupo
08.2018 - Current
Venice High School
Some College (No Degree) - Dental Assistant
Charlotte Technical College