Riley Gronke
Beaverton,OR
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. A reliable resource of information on product knowledge. Quick learning capability with an understanding of tasks assigned. The desire to learn each and every day.
Overview
10
10
years of professional experience
Work History
Retail Sales Associate
Ace Hardware
06.2019 - 12.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Delivered product to customers in a timely matter with the consideration of safety and satisfaction.
- Helped hundreds of customers complete purchases and join reward programs.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Answered questions about store policies and addressed customer concerns.
- Developed professional relationships with customers to increase loyalty, retention and rapport.
- Trained and supervised new employees to use selling strategies and apply best practices.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Demonstrated expertise in various product categories resulting in becoming a go-to resource for customers seeking advice on product selection.
Private Jet Cleaning Service
Immaculate Flight
02.2016 - 06.2019
- Increased team productivity with effective communication and collaboration strategies.
- Provided exceptional service to clients, fostering strong relationships and repeat business.
- Delivered outstanding customer support by providing prompt, courteous assistance during all interactions with clients.
Commercial Sales Loader
Lowe's Home Improvement
03.2014 - 01.2016
- Loaded and unloaded pallets quickly and safely, managing work load priorities.
- Followed all safety and security protocols to minimize risk of injury.
- Collaborated with team members to maintain efficient workflow.
- Checked accuracy of product packaging and labeling, rectifying any issues.
Education
High School Diploma -
Southridge High School
Beaverton, OR05.2013
Skills
- Customer Service
- Order Processing
- Problem-Solving
- Stocking and Receiving
- Product Merchandising
- Display Building
- Product Knowledge
- Computer literacy
- Self-motivation
Timeline
Retail Sales Associate
Ace Hardware
06.2019 - 12.2023
Private Jet Cleaning Service
Immaculate Flight
02.2016 - 06.2019
Commercial Sales Loader
Lowe's Home Improvement
03.2014 - 01.2016
High School Diploma -
Southridge High School
Similar Profiles
Brian P. PolkBrian P. Polk
Assistant Store Manager at Mutual Ace Hardware / Mundelein Ace HardwareAssistant Store Manager at Mutual Ace Hardware / Mundelein Ace Hardware
Mathew GrubeMathew Grube
Retail Sales Associate at True Value Hardware Store / Ace HardwareRetail Sales Associate at True Value Hardware Store / Ace Hardware
TJ RussellTJ Russell
Assistant Manager at JBK Hardware, Ace HardwareAssistant Manager at JBK Hardware, Ace Hardware
Thomas BerniniThomas Bernini
Assistant Store Manager at Chiefland Hardware and Farm Supply (Ace Hardware)Assistant Store Manager at Chiefland Hardware and Farm Supply (Ace Hardware)
Kris Zickert BSN, RNKris Zickert BSN, RN
Inpatient Nurse Case Manager at Oregon Health & Sciences UniversityInpatient Nurse Case Manager at Oregon Health & Sciences University