Riley Harris
Elizabeth
Summary
Dedicated Police and Fire/EMS dispatcher, calltaker, and CTO with eight years of experience. Excels in working with others toward a common goal. Has a drive to improve myself and learn from my mistakes. Strives to handle situations to the best of my ability. Has extensive knowledge in dispatching functions. Always willing to work with others and improve the dispatch center one employee at a time.
Reliable firefighter with solid background as a volunteer. Proven ability to respond to emergencies effectively, ensuring safety and minimizing damage. Demonstrated skills in teamwork and quick decision-making under pressure.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Volunteer Firefighter
East Franklin District # 3 Station 27
11.2021 - Current
- Protects citizens during emergencies
- Extinguish fires
- Execute rescues
- Mitigate chemical spills
- Minimize fire damage by responding to alarms, driving and operating equipment, regulating water pressure, combating and extinguishing fires, and rescuing and reviving people
- Ensure operation of equipment by completing preventive maintenance requirements, following manufacturer’s instructions, and troubleshooting malfunctions
- Notify supervisor of needed repairs
- Maintain operations by following policies and procedures and reporting needed changes
- Handle minor medical care and other emergency services
- Maintain technical knowledge by attending educational workshops, studying publications, and participating in scheduled drills
- Maintain fire station building, grounds, and related equipment by completing maintenance schedules
Certified Training Officer
County of Union
04.2018 - Current
- Calltaker and Fire/EMS CTO since April of 2018
- Police CTO since January of 2021
- Train multiple trainees in specific job functions both in the classroom and on the floor
- Give input to SPST Braunschweiger to help add to training program
- Document trainee progress throughout the day
- Advise trainee on how to go through calls in accordance to our S.O.P's
- Gives feedback to trainee's on what they are doing correctly or incorrectly
- Encourages trainee's when they are doing things correctly
- Provide trainee's with a D.O.R detailing their progress from the day
Telecommunicator
County of Union
01.2017 - Current
- Recieves emergent and non emergent calls via 911 systems and administrative lines
- Inputs calls into CAD system in a timely and accurate manner
- Documents information provided by caller
- Triages medical, police, and fire calls to determine type of response that is needed
- Use triage to give appropriate post dispatch instructions to callers
- Dispatch calls recieved from other calltakers to the appropriate units
- Use CAD map to help determine closest and most appropriate unit
- Update responding units with any and all new information
- Scan multiple screens to get all approproate info for calls
- Enters motor vehicle stops for multiple officers from multiple towns we dispatch for
- Runs plates for officers on each stop and when requested by officers in the field
- Runs plates for stolen or wanted
- Runs individuals through multiple state systems looking for DL's, Warrants, and Restraining orders
- Dispatch fire apparatus that are appropriate for each situation
- Dispatch FMA and UASI resources as needed at the request of Incident Commanders
- Monitor multiple radio channels at once waiting for Patrol Officers, fire apparatus, and ems apparatus to call
- Fulfill requests from units in the field in accordance to our S.O.P's
Education
High School Diploma -
Voorhees High School
Glen Gardner, NJ06.2015
Skills
- Decision making
- Communication
- Multitasking
- Empathy
- Calm under pressure
- Team Work
- Technological skills
- Adaptability
- Organized
- Learns from mistakes
- Situational awareness
- Firefighting techniques
- Emergency response
Certification
- IS-5.A: An Introduction to Hazardous Materials, 12/2021
- IS-100.C: Introduction to the Incident Command System, ICS 100, 03/2022
- IS-700.B: An Introduction to the National Incident Management System, 05/2022
- NJ Division of Fire Safety: Hazmat: Operational Competencies 6.2, 09/2022
- NJ Division of Fire Safety: Hazardous Materials: Operations Core, 09/2022
- NJ Division of Fire Safety: Hazmat: Operational Competencies 6.6, 09/2022
- NJ Division of Fire Safety: Hazardous Materials: Awareness, 09/2022
- NJ Division of Fire Safety: Firefighter 1, 09/2022
- NJ Division of Fire Safety: RIC Awareness, 12/2022
- All Hands Fire Training: RIC Operations, 02/2024
Awards:
2024 Union County Communications Dispatcher of the Year
Timeline
Volunteer Firefighter
East Franklin District # 3 Station 27
11.2021 - Current
Certified Training Officer
County of Union
04.2018 - Current
Telecommunicator
County of Union
01.2017 - Current
- IS-5.A: An Introduction to Hazardous Materials, 12/2021
- IS-100.C: Introduction to the Incident Command System, ICS 100, 03/2022
- IS-700.B: An Introduction to the National Incident Management System, 05/2022
- NJ Division of Fire Safety: Hazmat: Operational Competencies 6.2, 09/2022
- NJ Division of Fire Safety: Hazardous Materials: Operations Core, 09/2022
- NJ Division of Fire Safety: Hazmat: Operational Competencies 6.6, 09/2022
- NJ Division of Fire Safety: Hazardous Materials: Awareness, 09/2022
- NJ Division of Fire Safety: Firefighter 1, 09/2022
- NJ Division of Fire Safety: RIC Awareness, 12/2022
- All Hands Fire Training: RIC Operations, 02/2024
High School Diploma -
Voorhees High School
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