Riley Helms
Washington,DC
Summary
Health and Benefits Consulting Associate at Mercer with a proven track record in client relationship management and strategic planning. Expert in financial analysis and RFP writing, successfully guiding clients to optimal vendor selections. Adept at collaborating with cross-functional teams to deliver innovative solutions that drive cost savings and enhance client satisfaction.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Health and Benefits Consulting Associate
Mercer
Washington, DC
04.2025 - Current
- Acted as primary contact for clients to address inquiries and needs.
- Evaluated client requirements, comparing plan features and costs with competitor offerings.
- Managed processes for plan renewals and marketing initiatives.
- Conducted financial analyses of carrier renewals to inform decisions.
- Guided clients in selecting optimal vendors based on specific criteria.
- Negotiated terms with carriers to secure favorable outcomes for clients.
- Modeled contribution analyses to support strategic planning efforts.
- Tracked monthly claims reports, ensuring compliance with regulatory standards.
Health Consulting Analyst
Mercer
Washington, DC
07.2023 - 03.2025
- Collaborate with cross-functional teams, including actuaries, underwriters, and consultants, to deliver comprehensive solutions.
- Assist in the development and implementation of health and benefits strategies for clients.
- Conduct research and analysis on healthcare and benefits programs, policies, and trends.
- Analyze client data to identify cost-saving opportunities and recommend appropriate solutions.
Health Consulting Intern
Mercer
Washington, DC
05.2022 - 07.2022
- Gained hands-on experience in the field of health and benefits consulting.
- Gained exposure to industry regulations and market trends in the health and benefits space.
- Learnt about the development of tools, methodologies, and best practices in health and benefits consulting.
Intern to the President & CEO
Randolph County United
Winchester, IN
05.2021 - 08.2021
- Expanded the organizations website, including launching a new page that showcased local job openings.
- Researched public and private funding for county wide recreation.
- Facilitated the planning of two county wide events hosted by Randolph County United, the Community Foundation, and the Ball State University Indiana Community Institute.
- Navigated the merger of the Economic Development Corporation and Randolph Area Chamber of Commerce by reconstructing the membership benefits and requirements.
Intern to the Executive Director
Randolph County Economic Development Corporation
Winchester, IN
06.2020 - 08.2020
- Researched and authored a report which analyzed six community plans spanning back over 40 years to be used as a foundation for the future economic development of Randolph County, Indiana.
- Visited and talked to local business owners to have a better insight on how the county could help during the pandemic.
- Connected with state representatives locally and at the State House and assisted in events highlighting unique business opportunities within Randolph County.
Education
Bachelor of Science - Business
Indiana University, Kelley School of Business
Bloomington, IN05.2023
Skills
- Client relationship management
- Microsoft Office Suite (especially Excel and PowerPoint)
- RFP/proposal writing
- Problem-solving
- Adaptability
- Strategic planning
- Team collaboration
- Effective communication
Certification
Insurance Producer License - District of Columbia Department of Insurance, Securities, and Banking
Accomplishments
Girl Scout Gold Award Recipient
Interests & Activties
Recreational volleyball, beginner golf enthusiast, international travel (10+ countries), work event coordination, and fiction reader
Timeline
Health and Benefits Consulting Associate
Mercer
04.2025 - Current
Health Consulting Analyst
Mercer
07.2023 - 03.2025
Health Consulting Intern
Mercer
05.2022 - 07.2022
Intern to the President & CEO
Randolph County United
05.2021 - 08.2021
Intern to the Executive Director
Randolph County Economic Development Corporation
06.2020 - 08.2020
Bachelor of Science - Business
Indiana University, Kelley School of Business
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