Riley Henry
Corpus Christi,TX
Summary
Future childhood development professional well-versed in creating safe, fun, and enriching experiences for children. Proven ability to design and implement engaging activities that promote social skills and personal development. Highly reliable team player with adaptability to changing needs and strong problem-solving skills. Experienced with childcare, ensuring children's safety and well-being. Utilizes creative strategies to engage children in educational activities and promote development. Knowledge of household management and effective communication with parents to maintain supportive and nurturing environment.
Overview
7
7
years of professional experience
Work History
Front End Supervisor
Home Depot
05.2021 - Current
- Maintained a clean and organized front-end area to ensure a pleasant shopping experience for customers.
- Monitored cashier performance metrics to identify areas for improvement and implement corrective actions as needed for over 40 associates.
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Enhanced customer satisfaction by effectively managing front-end operations and addressing customer concerns promptly.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Shift Supervisor
Starbucks
08.2019 - 02.2021
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
- Helped store management meet standards of service and quality in daily operations.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Enhanced team productivity by implementing efficient shift scheduling and task delegation.
Cashier
HEB Store
10.2018 - 10.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Bachelor of Science - Psychology
Texas A&M University
Corpus Christi05-2026
GED -
Texas Education Agency
Austin, TX07-2021
Skills
- Problem-solving skills
- Team collaboration
- Flexibility and adaptability
- Compassionate communication
- Child development
- Volunteer management
- Special needs experience
- Multitasking and organization
- Attention to detail
- Time management
Timeline
Front End Supervisor
Home Depot
05.2021 - Current
Shift Supervisor
Starbucks
08.2019 - 02.2021
Cashier
HEB Store
10.2018 - 10.2020
Bachelor of Science - Psychology
Texas A&M University
GED -
Texas Education Agency