Riley J. Harrington
Phoenix,AZ
Summary
Dedicated candidate with a strong passion for social services and program development. Seeking to utilize knowledge and skills to make a positive impact. Experienced in implementing and managing social services initiatives, developing effective policies and procedures. Committed to working collaboratively with diverse stakeholders to address social issues and enhance the quality of life in marginalized communities.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Adolescent Case Manager
Community Bridges Inc.
01.2024 - Current
- Provide a wide range of needed case management peer support services based on individual adolescent needs
- Visit with adolescents in office, in the home, in juvenile detention, and inpatient residential
- Coordinate with clients treatment team on all levels outside of and within the CBI agency
- Work with ACCCHS and Grant Funds to provide all needed services.
Barista
Starbucks at Bashas'
09.2023 - 01.2024
- Craft consistent beverages such as Latte's, Macchiato's, Cappuccino's, and tea based drinks
- Provide excellent customer service in a fast paced environment
- Keep track of day to day inventory, and keep cleanliness in compliance to the Starbucks standard
Residential Technician
Decision Point Center
02.2023 - 06.2023
- Client conflict management
- Medication management
- Encouragement of 12-step recovery programs
- Managing fire evacuation plans
- Notes on client activity every 30 minutes, Usage of patient chart system Zen
Server
Denny's
10.2022 - 02.2023
- Server in fast pace restaurant environment
- Cash handling and customer service resolution
Circulation Assistant
Prescott College Library
09.2020 - 08.2022
- Manage Front Desk
- Add and Drop from Catalog
- Answer Phone Calls
- Pull Books for Holds and Replace Books in the Stacks
Facilitator
The Launch Pad Teen Center
08.2020 - 08.2022
- Create an Open and Safe Space for ALL Teens
- Conflict Management
- Parent/Student Communication
- Upkeep Work Environment
- Create Lesson Plans/Activities for Teens
Donation Attendant
Goodwill Industries
01.2020 - 05.2020
- Intake Donations
- Organize Donations
- Sort Trash and Recycling
- Lift 50 Lbs
- Or More in Furniture and Packages
- Upkeep Warehouse
Store Manager
Subway
11.2019 - 01.2020
- Managed all aspects of running and maintaining the store
- Handled all sandwich artist's scheduling
- Handled product placement, display, and visual merchandising standards
- Performed daily, nightly, and shift drawer counts
- Hired and trained employees
Sandwich Artist and Cashier
Subway
08.2019 - 11.2019
- Cashier
- Open Store
- Prepare Bread
- Prepare Vegetables
- Efficiently Move Customers Down the Line
Server
Westville
10.2016 - 04.2019
- Take orders
- Serve food to tables
- Experience with Toast POS
- Count cash tips
- Open the restaurant on a daily basis
- Started as a phone team member, moved to host, and then on to server
Sandwich Artist and Cashier
Subway
05.2017 - 08.2017
- Cashier
- Open Store
- Prepare Bread
- Prepare Vegetables
- Efficiently Move Customers Down the Line
Sandwich Artist and Cashier
Subway
11.2015 - 04.2016
- Cashier
- Open Store
- Prepare Bread
- Prepare Vegetables
- Efficiently Move Customers Down the Line
Education
Bachelors of Art - Social Justice
Prescott College
Prescott, AZ10.2024
Associate in Film and Television - Acting
New York Conservatory for Dramatic Arts
New York, NY05.2018
High School Graduate -
Edison High School
Huntington Beach, CA01.2016
Skills
- Case Documentation
- Professional boundaries
- Mental Health Support
- Motivational Interviewing
- Multicultural Competence
- Family engagement
- Self-care strategies
- Individualized Planning
- Needs Assessment
- Time Management
- Problem-Solving
- Teamwork and Collaboration
Other Ventures
- Community Bridges Pride Team, Team Member
- Trans Day of Health and Beauty, Phoenix, AZ, Event Volunteer
- Rainbow Fest 2024, Phoenix, AZ, Booth Volunteer for CMA and CBI
- One N Ten Drag History Day, Prescott, AZ, Drag History Speaker
- HIV Testing Table's for Northland Cares, Prescott, AZ, Booth Volunteer
- Prescott Indivisible Youth Committee, Chairperson
- Judy Stahl 2020 Campaign, Prescott, AZ, Canvasser
- Student Union Board for Prescott College, Board Member
- Unicorn, Actor
- Brooklyn Community Pride Center, Bed-Stuy, NY, Front Desk Volunteer
- Hermits!, Actor
- Blank My Life, Post Production Personal Assistant
- NYCDA Final Reel, Production Assistant
Certification
- Peer Support Specialist Certification – ACCCHS Arizona via Community Bridges Inc.
Timeline
Adolescent Case Manager
Community Bridges Inc.
01.2024 - Current
Barista
Starbucks at Bashas'
09.2023 - 01.2024
Residential Technician
Decision Point Center
02.2023 - 06.2023
Server
Denny's
10.2022 - 02.2023
Circulation Assistant
Prescott College Library
09.2020 - 08.2022
Facilitator
The Launch Pad Teen Center
08.2020 - 08.2022
Donation Attendant
Goodwill Industries
01.2020 - 05.2020
Store Manager
Subway
11.2019 - 01.2020
Sandwich Artist and Cashier
Subway
08.2019 - 11.2019
Sandwich Artist and Cashier
Subway
05.2017 - 08.2017
Server
Westville
10.2016 - 04.2019
Sandwich Artist and Cashier
Subway
11.2015 - 04.2016
Associate in Film and Television - Acting
New York Conservatory for Dramatic Arts
High School Graduate -
Edison High School
Bachelors of Art - Social Justice
Prescott College
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