Riley John Numata
Riverside,United States
Summary
Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management principles, business processes and customer service best practices.
Overview
11
11
years of professional experience
Work History
Funeral Honor Coordinator
USN NRC Riverside
05.2024 - 09.2024
- Successfully coordinated 306 funeral honors services across the Southern California region, ensuring flawless execution with zero missed services.
- Trained 31 enlisted personnel and 9 officers in funeral honors procedures, guaranteeing compliance with the standards set by the Navy Reserve Force Command.
- Organized and streamlined funeral service records dating back to 2018, securely destroying thousands of outdated documents in adherence to the Record Management Program, significantly mitigating the risk of personally identifiable information (PII) breaches.
- Served as the Command Urinalysis Program Coordinator, revitalizing the program and achieving a 92% compliance rate, a marked improvement in a program that had been failing for three consecutive years.
- Personally oversaw the collection of over 120 samples since assuming the role in July.
- Managed and updated member information in iFTDL, ensuring alignment with data in NSIPS.
- Processed and corrected over 100 member records, enhancing data accuracy and operational readiness.
Funeral Honor Team Member
USNR NRC Riverside
01.2024 - 05.2024
- Performed over 500 funerals for the United States Navy Reserves.
- Responsible for contacting families to ensure proper communication on the requested date.
- Responsible for performing duties as Petty Officer in charge of TAPS, the folding of the flag and presenting the flag.
Program Support Clerk
Veteran Affair
08.2023 - 12.2023
- Company Overview: This is a federal job
- Customer Service Representative - Front Desk and Information Booth.
- Provide courteous and efficient assistance to visitors and callers, serving as the primary point of contact for inquiries.
- Answered and made direct phone calls, offering detailed information about Riverside National Cemetery, its services, and policies.
- Updated the daily funeral burial board, ensuring accuracy and timely updates.
- Assist visitors in locating grave sites using cemetery records and relevant systems.
- Verify and organize burial documents, ensuring no issue with next-day funeral services.
- Deliver exceptional customer service while addressing the needs of grieving families and visitors with professionalism, empathy, and sensitivity.
- This is a federal job
Funeral Honor Team Member
USNR NRC Riverside
01.2023 - 08.2023
- Performed over 500 funerals for the United States Navy Reserves.
- Responsible for contacting families to ensure proper communication on the requested date.
- Responsible for performing duties as Petty Officer in charge of TAPS, the folding of the flag and presenting the flag.
Master at Arms Second Class
Camp Lemonier, United States Naval Expeditionary Base
01.2022 - 01.2023
- Led eight security personnel in 5670 man-hours of Law Enforcement, Antiterrorism, and Force Protection operations.
- Responded to 57 service calls, 1020 building checks, and completed 61 reports.
- Trained 6 dispatchers, 12 patrolman, 7 patrolman supervisor, and 3 watch commanders.
Logistic Specialist / Admin Clerk
Naval Surface Warfare Center Carderock Division
11.2019 - 10.2021
- Classified Logistic Clerk, responsible for accountability and safe guard of classified information for 900+ person department.
- This includes transporting, tracking, inventory, and destroying classified information.
- I also work with Alternative Compensatory Control Measure programs which require advanced security measures.
- Media Transfer Agent, responsible for transfer of classified information between two classified networks (SIPR and RDT&E) and portable media devices.
- Administrative Support, responsible for security screening of personnel for classified meetings and proctoring.
- Ensure all security requirements are met for classified meetings.
- Verifies visitors JPAS/DISS.
- Command Sponsor Coordinator, orientation into the command and communicate valuable information for Sailors to settle into the new duty station area.
- Assist the Command Pay and Personal Administrator with Strength gains and Loss separations.
- Assistant Leading Petty Officer of four Sailors for Code 80, supporting the Command Leading Petty Officer.
- Assistant Command Training Petty Officer, ensure all Sailors are 100% compliant on General Military Trainings and NAVSEA trainings.
- Ceremonial team member, supporting all high visibility Flag details in the command.
- Plan of the Month Coordinator, collect all departmental, operational/administrative information to be published monthly.
Funeral Honor Team Member
USNR NRC Riverside
09.2016 - 11.2019
- Performed over 500 funerals for the United States Navy Reserves.
- Responsible for contacting families to ensure proper communication on the requested date.
- Responsible for performing duties as Petty Officer in charge of TAPS, the folding of the flag and presenting the flag.
General Merchandise Manager
Ralphs 98
05.2015 - 04.2019
- Managed several employees and multiple vendors from various companies.
- In charge of managing inventory for all general merchandise including stocking, replenishing, and inventory.
- Ensuring all displays follow district requirements.
Lead Customer Service Courtesy Clerk
Ralphs 98
06.2013 - 05.2015
- Responsible for managing 20 personnel: Sweep schedules, all breaks for Front Line Cashiers and Courtesy Clerks.
- Responsible for employee coverage if scheduled employees were absent.
- In charge of preparing and setting up all cash registers for the store.
- Ensuring all check out stations are stocked and ready to be used.
- Responsible for assisting cashiers with checking out customers.
Education
Some college (no degree) - Bachelor of Science in Cyber Security, Information Technology Managment
National University
San Diego, CA05.2027
Some college (no degree) - Bachelor's Degree Business Management
AMU
Manassas, VA12.2026
High school diploma or equivalent -
Martin Luther King High School
Riverside, CA06.2013
Skills
- Relationship building
- Data entry
- Multitasking and organization
- Work Planning and Prioritization
- Customer service
- MS office
- Document management
- Adaptability and flexibility
- Project coordination
- Event coordination
- Time management
- Recordkeeping
- Staff supervision
- Schedule coordination
Accomplishments
- Supervised team of 40 Navy Resevist.
- Achieved proper documentation by introducing TWMS(Total Workforce Management System) for funeral completion documentation tasks.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Organizations And Affiliations
USNR, Master at Arms Second Class
Job Related Training - Volunteer
Magnolia Baptist Church Food Pantry, 2022-2025, Assisted in inspecting food produce to ensure quality and adherence to shelf-life standards, maintaining a high standard of food safety., Supported the setup and teardown of monthly food distribution events, ensuring smooth and efficient operations., Organized and prepared 170-225 bags of food each month, providing essential support to families in the local community., Coordinated food pickups from various locations and transported items back to Magnolia Baptist Church for inspection and distribution, ensuring timely delivery and proper handling.
Navy Achievement Medal
MA2 Numata demonstrated superior performance in his duties while serving as a Funeral Honors Detail Team Member. He played a crucial role in NRC Riverside’s Funeral Honors Program, dedicating over 1,086 man-hours and logging more than 26,064 miles in support of 543 funeral services. His exceptional flexibility, time management, and solemn sense of reverence highlighted his commitment to honoring our fallen Navy veterans.
MA2 Numata's professionalism, unwavering perseverance, and loyal devotion to duty reflected great credit upon himself and upheld the highest traditions of the United States Naval Service. His contributions were not only exemplary but also instrumental in ensuring the dignified execution of funeral honors, showcasing his dedication to service and community.
Timeline
Funeral Honor Coordinator
USN NRC Riverside
05.2024 - 09.2024
Funeral Honor Team Member
USNR NRC Riverside
01.2024 - 05.2024
Program Support Clerk
Veteran Affair
08.2023 - 12.2023
Funeral Honor Team Member
USNR NRC Riverside
01.2023 - 08.2023
Master at Arms Second Class
Camp Lemonier, United States Naval Expeditionary Base
01.2022 - 01.2023
Logistic Specialist / Admin Clerk
Naval Surface Warfare Center Carderock Division
11.2019 - 10.2021
Funeral Honor Team Member
USNR NRC Riverside
09.2016 - 11.2019
General Merchandise Manager
Ralphs 98
05.2015 - 04.2019
Lead Customer Service Courtesy Clerk
Ralphs 98
06.2013 - 05.2015
Some college (no degree) - Bachelor of Science in Cyber Security, Information Technology Managment
National University
Some college (no degree) - Bachelor's Degree Business Management
AMU
High school diploma or equivalent -
Martin Luther King High School
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