Summary
Overview
Work History
Education
Skills
Languages
Timeline

Riley Jonas

Maitland

Summary

Motivated and dependable worker with extensive customer service experience in retail, food service, and hospitality. Seeking a dynamic role in sales or customer support to develop skills and contribute within a fast-paced team.

Goal-oriented individual skilled at welcoming and assisting customers, providing recommendations, and enhancing sales through strategic displays. Proficient in cash handling, record accuracy, and delivering exceptional service to drive customer satisfaction and loyalty.

Overview

3
3
years of professional experience

Work History

Hospitality Security Staff

Keys International Services
11.2024 - Current
  • Provided security and hospitality services in nightlife and music venues
  • Delivered excellent customer service while ensuring a safe environment
  • Maintained professionalism and monitored activity during events
  • Reliable across various shifts and flexible to location needs

Sales Associate / Keyholder

Mile High Smoke Shop
07.2024 - 11.2024
  • Managed daily sales and tracked store performance independently
  • Actively upsold and marketed products to customers to increase revenue
  • Opened and closed the store, maintained inventory, and ensured product presentation
  • Provided personalized product recommendations to enhance customer experience

Crew Member

Dunkin’ Donuts
05.2024 - 07.2024
  • Handled orders and prepared food quickly and accurately
  • Delivered friendly service in a fast-paced, high-volume setting
  • Supported store cleanliness and restocking

Crew Member

McDonald’s
06.2023 - 08.2023
  • Supported drive-thru and front counter operations
  • Maintained food prep and cleanliness standards
  • Worked closely with team members during rush periods

Party Attendant & Floor Staff

Monkey Joe’s
06.2022 - 08.2022
  • Supervised play areas and hosted birthday events
  • Greeted guests and ensured a clean, fun environment
  • Maintained safety and customer service for families

Education

Lake Howell High School

Skills

  • Customer Interaction
  • Sales proficiency
  • POS software proficiency
  • Cash Handling
  • Efficient multitasking
  • Reliable
  • On-Time
  • Flexible in dynamic environments
  • Independent Work
  • Shift Flexibility
  • Cleaning and organization
  • Visitor reception
  • Materials restocking
  • Client engagement skills

Languages

English
Native or Bilingual

Timeline

Hospitality Security Staff - Keys International Services
11.2024 - Current
Sales Associate / Keyholder - Mile High Smoke Shop
07.2024 - 11.2024
Crew Member - Dunkin’ Donuts
05.2024 - 07.2024
Crew Member - McDonald’s
06.2023 - 08.2023
Party Attendant & Floor Staff - Monkey Joe’s
06.2022 - 08.2022
Lake Howell High School - ,
Riley Jonas