Riley Jones
Dallas,TX
Summary
Dynamic Sales Representative with strong analytical skills and a proven track record in managing resources efficiently. Experienced in developing and implementing strategic plans to optimize portfolio performance and drive business growth.
Overview
5
5
years of professional experience
Work History
Capacity Portfolio Manager
C.H. Robinson
05.2024 - Current
- Strengthened carrier relationships, conducting regular meetings to review portfolio performance and address concerns.
- Facilitated portfolio performance review and implemented new strategies.
- Managed diverse portfolios, ensuring proper alignment with customer goals in mind.
Capacity Portfolio Representative
C.H. Robinson
07.2022 - Current
- Negotiated rates with carriers and built relationships with them through constant communication.
- Tracked and traced shipments from start to finish.
- Conducted outreach calls, promoting the brand and encouraging purchases.
- Created customized capacity solutions to meet clients' individual needs.
Team Leadership Member
Lakewood Country Club
05.2021 - 08.2021
- Planned daily tasks for staff to follow throughout the day.
- Resolved customer complaints and staff issues.
- Assisted with administrative work and mentored employees on management.
HOSTESS
Coco Bolos
05.2019 - 01.2021
Customer Service Advisor
Joshua's Pest Control
05.2020 - 08.2020
- Sustained financial accounts.
- Prepared schedules and planned appointments.
- Experience in handling customer inquiries, feedback, and complaints in a friendly manner
Education
BACHELOR OF ARTS - POLITICAL SCIENCE BUSINESS
University of Kansas
Lawrence, KS05.2022
Skills
- Sales support
- Business development
- Experience in leadership
- Data management
- Teambuilding
- Communication
- Client relationship
Timeline
Capacity Portfolio Manager
C.H. Robinson
05.2024 - Current
Capacity Portfolio Representative
C.H. Robinson
07.2022 - Current
Team Leadership Member
Lakewood Country Club
05.2021 - 08.2021
Customer Service Advisor
Joshua's Pest Control
05.2020 - 08.2020
HOSTESS
Coco Bolos
05.2019 - 01.2021
BACHELOR OF ARTS - POLITICAL SCIENCE BUSINESS
University of Kansas
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