Riley Kaluza
West,TX
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Waitress/Barista/Bartender
Beans and Barley
West, TX
07.2023 - Current
- Explained menu items, describing ingredients and cooking methods upon request.
- Provided excellent customer service to ensure repeat customers.
- Informed customers about specials, upselling additional food and drink items.
- Communicated daily specials to customers.
- Calculated charges, issued table checks and collected payments from customers.
- Cleaned dining room chairs, tables, floors and other surfaces regularly.
- Replenished condiments, silverware, napkins. as needed during meal services.
- Stocked service areas with supplies during slow periods.
- Answered questions about menu items, ingredients, and pricing.
- Took orders for food and drinks and delivered them to guests.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Provided excellent customer service by addressing any complaints or concerns promptly.
Cashier/Customer Service Representative
Carla's Collage
West, TX
06.2020 - Current
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Helped customers find specific products, answered questions, and offered product advice.
- Processed sales transactions to prevent long customer wait times.
- Processed returned merchandise by strictly following store return and exchange procedures.
- Welcomed customers, offering assistance to help find store items.
- Accepted cash and credit card payments, issued receipts and provided change.
Education
Associate of Arts - Ultrasound/Diagnostic Sonography
McLennan Community College
Waco, TXSkills
- Safe Food Handling
- Guest Relations Management
- Customer Service
- Menu Recommendations
- Order Accuracy
- Payment Processing
- Food Safety Understanding
- Service Prioritization
Certification
- TABC License
Timeline
Waitress/Barista/Bartender
Beans and Barley
07.2023 - Current
Cashier/Customer Service Representative
Carla's Collage
06.2020 - Current
Associate of Arts - Ultrasound/Diagnostic Sonography
McLennan Community College
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