Riley Kindrick

• Implemented behavior modification techniques to support client recovery and enhance coping skills.
• Monitored patient progress and documented changes in behavior and mental status accurately.
• Collaborated with interdisciplinary teams to develop individualized treatment plans for clients.
• Assisted in crisis intervention, ensuring safety and de-escalation of tense situations effectively.

• Assisted customers with product selection and inquiries to enhance shopping experience.
• Processed transactions accurately using POS systems, ensuring efficient checkout operations.
• Maintained product displays and inventory organization to optimize store presentation.
• Collaborated with team members to meet sales goals and improve customer satisfaction.
• Trained new associates on store protocols and customer service best practices for seamless integration.

• Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
• Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
• Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.

As a dog daycare attendant, I take care of large and small dogs, answer phone calls throughout my shift, and work with the computer system. A huge part of my job is exceptional customer service.

• Resolved customer complaints in a timely manner while maintaining high standards of service delivery.
• Greeted customers and their pets upon arrival, ensuring all paperwork was completed accurately.

As a Kennel Technician, I learned skills such as specific data tracking, reading body language, dog and cat handling, patient care and customer service. I helped the veterinarians and veterinary technicians care for animals, as well as other tasks.

• Worked closely with other members of the veterinary team to ensure proper care for each animal.

• Assisted in planning and implementing engaging activities for children during before and after school programs.
• Supported daily operations by ensuring safety and supervision of students in care.
• Maintained accurate records of attendance and incident reports as required by school policies.