Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
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Riley King

Hilton Head Island,SC

Summary

I was born and raised on the water of Hilton Head Island. I have great passion and extensive knowledge of our water ways and wildlife.

I am an adept Boat Captain with a proven track record at H20 Sports, enhancing vessel safety and customer satisfaction. Expert in vessel operation and repair, coupled with exceptional team leadership abilities. Recognized for implementing environmentally conscious practices and achieving high customer service standards. CPR/First Aid/AED certified, ensuring passenger and crew safety.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Boat Captain

H20 Sports
Hilton Head Island, SC
04.2014 - Current
  • USCG Licensed Master Captain, Running Eco tours, Shuttles, Waverunners, SUP Tours, and kayak tours.
  • Oversaw complete range of activities necessary for proper ship upkeep at port.
  • Maintained detailed logs of voyage activities, fuel consumption, and engine operations.
  • Instructed new crew members on proper procedures for operating marine vessels safely.
  • Supervised deckhands in the operation of mooring lines, anchor handling, winch operations.
  • Adhered to safety protocols when launching, operating and landing large marine craft to protect crew, equipment and vessels.
  • Consistently informed travelers about relevant information, including weather updates.
  • Maintained peak performance in varying conditions and researched weather, wind, current and tide conditions to avoid and manage issues.
  • Inspected equipment and completed basic repairs to maintain safety and efficiency of each trip.
  • Handled minor vessel system repairs and sought shore personnel assistance when required.
  • Adhered strictly to all safety protocols established by the owner and operator prior to embarking on each voyage.
  • Prepared detailed reports concerning any incidents involving passengers or crew members that occurred during voyages.
  • Inspected boat and recommended improvements to maintain safe operations, protect passengers and secure equipment.
  • Adhered to safety protocols, assessing weather variables to promote passenger and vessel safety.
  • Operated tender boats for transporting passengers between ships or dockside locations.
  • Coordinated communication efforts among crew members during times of distress or emergency situations.
  • Monitored engine performance and made adjustments as needed for improved efficiency.
  • Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Managed household errands and other essential duties.
  • Acknowledged by management for delivering outstanding customer care.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Crew Manager

Mr. Squeegee Window Cleaning
Hilton Head Island, SC
09.2019 - Current
  • Promoted safe working conditions by monitoring safety procedures and equipment.
  • Coordinated schedules and organized tasks according to anticipated needs.
  • Resolved problems or concerns to satisfaction of involved parties.
  • Delegated work to staff, setting priorities and goals.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Worked in close collaboration with team members to ensure customers received high-quality service.
  • Completed day-to-day duties accurately and efficiently.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Operated equipment and machinery according to safety guidelines.

Education

Some College (No Degree) -

Trident Technical College
Charleston, SC

Skills

  • USCG Master Captain/ Towing Endorsement
  • Vessel Repair and Care
  • Vessel Operation
  • Team Leadership
  • Customer Service Expertise
  • Execution of Safety Guidelines
  • Environmentally Knowledgable
  • CPR/ First Aid/ AED Certified

Certification

  • USCG Master Captain/ Towing Endorsement

References

References available upon request.

Timeline

Crew Manager

Mr. Squeegee Window Cleaning
09.2019 - Current

Boat Captain

H20 Sports
04.2014 - Current

Some College (No Degree) -

Trident Technical College
Riley King