Riley Larson
Port Orchard
Summary
Customer-centric with hands-on experience in service delivery and client engagement. Expertise in managing customer expectations, ensuring timely order fulfillment, and maintaining high standards of communication. Reliable team member dedicated to fostering positive relationships and enhancing operational efficiency, and always seeking opportunities to gain further experience.
Overview
7
7
years of professional experience
Work History
Pet Sitter
Self
Port Orchard
09.2023 - Current
- Provided basic animal care for cats and dogs, with additional experience in caring for reptiles, rodents, and bugs.
- Experience administering medications and special care instructions.
- Communicated with clients regarding expectations, requirements, and schedules.
Online Merchant
Mercari
Port Orchard
08.2020 - Current
- Photograph and upload quality images of the item, to ensure customers can view the condition of the item entirely.
- Appraise item value, accurately list their condition(s) and send out offers to potential buyers.
- Engaged potential buyers before and after sales to provide information and support.
- Respond to any questions, concerns or requests buyers may have regarding listings, with a positive and pleasant attitude.
- Package any, and all orders with proper care, and ship them out promptly.
Restaurant Busser
Slaughter County Brewing
Port Orchard
02.2019 - 03.2020
- Greeted customers, provided menus, served food and beverages.
- Wiped down and prepped tables for customers.
- Maintained bathrooms, ensuring they were all well stocked and thoroughly sanitized/cleaned.
- Swept and vacuumed the establishment.
- Replenished merchandise and consumables (clothing, growlers, stickers, utensils, plates, etc.) when needed.
Education
High School Diploma -
Explorer Academy
Washington State01-2025
Skills
- Social Media Marketing
- Pricing Management & Automation
- Order Fulfillment
- Shipping
- Customer Engagement and Follow-up
- Customer Service
- Positive and Professional
- Cleaning and Sanitation
- Stock Replenishment
- Product Knowledge
- Flexible schedule
- Punctual and reliable
Timeline
Pet Sitter
Self
09.2023 - Current
Online Merchant
Mercari
08.2020 - Current
Restaurant Busser
Slaughter County Brewing
02.2019 - 03.2020
High School Diploma -
Explorer Academy