Riley Lawhorn

As a sales intern for Nexus Medical, I focused on healthcare products and technology in a project-based program that allowed me to learn about and work within the industry. Nexus provided the opportunity to work with a mentor to build my acumen with regard to business and clinical sales. Researched and gained knowledge on industry trends, i.e. Definitive Healthcare sourcing, LinkedIn postings with Nexus product sharing. Generate leads and develop clients through cold calling industry leads. Conduct sale shadow days with customer visits, Nexus product demonstrations, product implementation, and in-services. Work with sales/clinical liaison on customer complaints. Attend appropriate conferences and achieve associated objectives. Participate in project and presentations, internal and external.

Checked golfers in for tee times and ensured accurate scheduling and payments. Provided customer service by answering inquiries about tee times, course conditions, and golf products. Resolved customer concerns and provided personalized recommendations for golf equipment and apparel. Scheduled and managed tee times using reservation systems, accommodating last-minute changes and cancellations. Coordinated with course marshals and starters to maintain smooth play and on-time starts. Supported the planning and communication of tournaments, leagues, and group outings. Processed transactions using a point-of-sale system and maintained accurate cash-handling procedures. Sold golf-related products, including clubs, balls, apparel, and accessories.