Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
8
8
years of professional experience
Work History
Medical Esthetician
A Beautiful You Medical Spa
02.2022 - Current
Maintained detailed records of all performed treatments, aiding in accurate follow-up appointments and tracking progress over time.
Educated clients on post-treatment care instructions, ensuring optimal results from their procedures.
Enhanced clinic reputation for excellence in skincare by staying updated on the latest industry trends and techniques.
Collaborated with other medical professionals to create a multidisciplinary approach to skincare, enhancing patient results.
Assisted in the development of clinic protocols, ensuring compliance with industry standards and regulations for safe practice.
Assisted in developing marketing materials to promote clinic services, leading to an increase in new clients.
Managed inventory levels through accurate record-keeping, monitoring stock supplies, and placing orders as needed.
Inbound Team Member
Target
05.2018 - 03.2023
Kept work areas clean, organized, and safe to promote efficiency and team safety.
Developed vital customer service and product knowledge skills to enhance individual and team performance.
Demonstrated dedication to the team by working scheduled shifts and remaining available to cover coworker absences, holidays, and busy periods.
Maintained a productive, efficient approach to all tasks.
Cashier/Baker
Angie's Sugar Buzz Bakery
05.2016 - 01.2020
Greeted customers entering store and responded promptly to customer needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Stocked, tagged, and displayed merchandise as required.
Student Worker
Kishwaukee College: Marketing & Public Relations Office
08.2017 - 01.2018
Demonstrated strong problem-solving abilities when faced with unexpected challenges during event coordination or daily tasks.
Contributed significantly to a positive campus atmosphere through exceptional customer service, assisting students and faculty with inquiries and concerns.
Collaborated with team members to execute successful campus events, ensuring smooth operations from planning to execution.
Regularly communicated with management to provide feedback and updates.
Education
Completion of 750 hours -
Universal Spa Training Academy
Downers Grove, IL
10.2021
TrueU Education
Chicago, IL
09.2021
High School Diploma -
Sandwich Community High School
Sandwich, IL
05.2017
Skills
Record Keeping Abilities
Client consultation abilities
Appointment Scheduling
Retail Sales
Problem Resolution
Verbal Communication
Scheduling
Product Promotions
Friendly, Positive Attitude
Time Management
Additional Information
Sports Sandwich High School, Sandwich, IL, 11/2013, 05/2017, Softball-Played high school Softball 4 years, team captain 2016, varsity level 2016-2017, Wrestling Statistician- 4 years varsity level. Kept all stats for team and operated clock/score table
S.L.I.P I & II (Student Leadership Initiative Program), 09/2014, 05/2016, Learned and practiced leadership skills, team building, & community work, Organized, planned, and carried out monthly volunteered activities (ie: Ronald McDonald House, Farnsworth House, Feed My Starving Children, etc.)
Timeline
Medical Esthetician
A Beautiful You Medical Spa
02.2022 - Current
Inbound Team Member
Target
05.2018 - 03.2023
Student Worker
Kishwaukee College: Marketing & Public Relations Office
08.2017 - 01.2018
Cashier/Baker
Angie's Sugar Buzz Bakery
05.2016 - 01.2020
Completion of 750 hours -
Universal Spa Training Academy
TrueU Education
High School Diploma -
Sandwich Community High School
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