Summary
Overview
Work History
Education
Skills
Timeline
Generic

Riley Mack

Clayton,NC

Summary

Currently pursuing an Associate Degree in Arts in Teacher Preparation at Johnston Community College. Gained valuable customer service experience at Taco Bell and Hardee's, showcasing adaptability in various work environments. Recognized for reliability and strong collaboration skills. Eager to explore career opportunities outside of the food service industry.

Overview

2
2
years of professional experience

Work History

Team Member

Taco Bell
12.2022 - 03.2024
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Developed strong cooperative relationships with coworkers and managers.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.

Cashier

Hardee's
07.2024 - 11.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with returns, refunds and resolving transaction issues.

Education

High School Diploma -

Corinth Holder's High School
Wendell, NC
06-2024

Associate of Arts - Teacher Preparation

Johnston Community College
Smithfield, NC
05-2026

Skills

  • Customer service
  • Cash handling
  • Reliability and punctuality
  • Cleaning and sanitizing
  • Product restocking
  • Refunds and exchanges
  • Work ethic and integrity

Timeline

Cashier

Hardee's
07.2024 - 11.2024

Team Member

Taco Bell
12.2022 - 03.2024

High School Diploma -

Corinth Holder's High School

Associate of Arts - Teacher Preparation

Johnston Community College