Riley Madix
Macomb,IL
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help a team achieve company goals while having a background working as a team in collegiate sports and jobs.
Overview
4
4
years of professional experience
Work History
University Technology Assistant
Western Illinois University
Macomb, IL
09.2021 - Current
- Assisted patrons with any basic needs with technological difficulty in lab.
- Maintained clean work environment.
Student Athlete
Western Illinois University
Macomb, IL
01.2020 - Current
- Managed time effectively while traveling for meets, attending practice and going to classes everyday by being on time.
- Exhibited excellent teamwork and strong work ethic.
- Trained extensively 25 hours per week for upcoming competitions to perform at top-level.
- Applied discipline and sense of responsibility toward all team and personal activities.
Customer Service Associate
Sams Club
Bloomington, IL
04.2020 - 12.2021
- Developed and actualized customer service initiatives to decrease wait times.
- Working as a team to provide the best customer service with communication skills.
- Collected customer feedback on surveys and made process changes to exceed customer satisfaction goals.
- Collaborated with store management and program leadership to suggest actionable improvements and corrective action plans.
Education
Bachelors Degree - Psychology Major, Marketing Minor
Western Illinois University
Macomb, IL05.2022
High School Diploma -
University High School
Normal, IL05.2018
Skills
- Organizational Skills
- Attention to Detail
- Marketing Certification Badge
- Friendly and patient
- Highly Professional
- Time Management
Accomplishments
- Completing college as a student athlete with a bachelors degree.
- Joined "Women in Business" club to educate myself more about companies.
- Pushed myself as a walk on for Track and Cross country to be the best I can be.
Timeline
University Technology Assistant
Western Illinois University
09.2021 - Current
Customer Service Associate
Sams Club
04.2020 - 12.2021
Student Athlete
Western Illinois University
01.2020 - Current
Bachelors Degree - Psychology Major, Marketing Minor
Western Illinois University
High School Diploma -
University High School