Riley McCann
Merritt Island,FL
Summary
Dynamic sales professional with a proven track record at Narcissus Tallahassee, excelling in customer engagement and upselling techniques. Adept at problem-solving and team collaboration, I consistently enhance customer experiences while managing cash operations efficiently. My strong communication skills and ability to train staff contribute to a thriving retail environment.
Overview
2
2
years of professional experience
Work History
Lead Sales Associate
Narcissus Tallahassee
Tallahassee, FL
08.2023 - Current
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Promoted accessories and cross-sold additional products and services through use of active persuasion.
- Operated register, handled cash and processed credit card transactions.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Managed cash register operations using POS system and processed sales and returns.
- Greeted patrons warmly at store entrance and offered assistance with finding needed items.
Counselor
Camp Araminta
Lake Swan, FL
07.2023 - 07.2024
- Provided supervision and mentorship to junior counselors and counseling interns.
- Created a safe environment for campers, while providing guidance and a fun space.
- Problem solved as issues arose throughout the week.
Vet Technician Intern
Bradfordville animal hospital
Tallahassee, FL
08.2023 - 05.2024
- Observed technician appointments.
- Preformed lab tests such as fecal and urine.
- Ran blood analysis tests
- Catered to animals staying in the hospital.
- Observed surgeries.
- Made myself available for any assistance they needed.
Education
Criminology
Florida State University
Tallahassee, FL05-2028
High School Diploma -
Chiles High School
Tallahassee, FL05-2024
Skills
- Problem solving
- Team collaboration
- Customer service
- Effective communication
- Upselling techniques
- Serve customers
- Problem-solving aptitude
- Staff training and motivation
- Multitasking
Affiliations
- Active college student
- Member of Kappa Alpha Theta
- Member of Best Buddies FSU
Accomplishments
- Graduated with Honors
- Leader of multiple clubs in high school
Timeline
Lead Sales Associate
Narcissus Tallahassee
08.2023 - Current
Vet Technician Intern
Bradfordville animal hospital
08.2023 - 05.2024
Counselor
Camp Araminta
07.2023 - 07.2024
Criminology
Florida State University
High School Diploma -
Chiles High School
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