Summary
Overview
Work History
Education
Skills
Activities
Timeline
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Riley McGowan

Caldwell,NJ

Summary

Passionate about understanding the complexities of crime and justice systems, recently earned a Master of Science degree in Criminology and Criminal Justice from the University of Tampa. Equipped with a solid academic foundation and a drive to make a difference, eager to apply knowledge and skills to contribute positively to the field.
Aspiring to pursue a career in law enforcement, criminal justice research, policy analysis, etc. Dedicated to promoting fairness, equity, and safety within communities, committed to continuous learning and professional growth in the field of criminology and criminal justice.

Overview

2
2
years of professional experience

Work History

Guest Services

Florida Aquarium
02.2022 - Current
  • Responsible for conducting ticket sales at ticket windows, including handling cash, debits, checks, and credit card sales, and also, delivering extraordinary customer service to all guests.
  • Strengthened communication with other departments to streamline guest services and provide seamless transitions between areas.
  • Trained new Guest Services Associates on company policies and best practices, fostering a strong team environment focused on delivering exceptional service.

Day Care Teacher

International Children’s Academy
05.2022 - 08.2023
  • Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
  • Actively encouraged children to develop their communication, problem-solving and social skills.
  • Developed strong relationships with parents through regular communication about their child''s progress and needs.

Education

Masters in Criminology and Criminal Justice -

The University of Tampa
Tampa, FL
05.2024

Criminology And Criminal Justice -

The University of Tampa
Tampa, FL
05.2023

High school Diploma -

James Caldwell High School
West Caldwell, NJ
06.2019

Skills

  • Research Skills
  • Critical Reading and Thinking
  • Analytical Skills
  • Data Analysis
  • Communication
  • Problem-Solving Abilities
  • Ethical Awareness
  • Policy Writing
  • Teamwork
  • Leadership

Activities

  • Alpha Phi Sigma, 11/01/22, Current
  • Criminal Justice Club, 01/01/22, Current

Timeline

Day Care Teacher

International Children’s Academy
05.2022 - 08.2023

Guest Services

Florida Aquarium
02.2022 - Current

Masters in Criminology and Criminal Justice -

The University of Tampa

Criminology And Criminal Justice -

The University of Tampa

High school Diploma -

James Caldwell High School

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Riley McGowan