Riley Milam
Huntsville,Texas
Summary
With my personal work experience I have learned how to be the most proficient when under stress. I love getting to have relationships with customers and making them feel welcome and appreciated. I am accustomed to working long hours as well as being on my feet for extended periods of time. I understand the importance of making connections with customers, building relationships with my employees to foster a productive working environment, and to give my all every day to my job.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Waitress
407 BBQ
Argyle , TX
2021.09 - 2022.07
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials and took drink orders.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
Cashier
Lone Star
Argyle , TX
2019.08 - 2020.12
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
Skills
- Conflict and Complaint Resolution
- Team Player
- Customer Service and Rapport
- Transactions and Cash Handling
- Warm and Friendly
- Cool Under Pressure
- Accuracy and Efficiency
- Able to overcome problems quickly
- Valid Food Handlers Certification
Education
High School Diploma -
Argyle High School
Argyle, TX05.2022
Certification
Food Handlers License
Timeline
Waitress
407 BBQ
2021.09 - 2022.07
Cashier
Lone Star
2019.08 - 2020.12
High School Diploma -
Argyle High School
Food Handlers License
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