Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Handles reservations, seating arrangements and payments. Trainable and committed to creating warm and inviting atmosphere.
Overview
2
2
years of professional experience
Work History
Summer Intern
Greater Cleveland Food Bank
06.2024 - 08.2024
Managed multiple tasks simultaneously while consistently meeting deadlines under high-pressure situations during the internship period.
Participated in weekly meetings with mentors and colleagues, sharing insights from various learning experiences throughout the internship program.
Gained valuable industry knowledge through attending seminars, workshops, and conferences related to the field of expertise during the summer internship program.
Restaurant Hostess
Cedar Creek Grille
02.2024 - Current
Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
Answered customer questions about hours, seating, and menu information.
Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Cashier/Sales Associate
DICK'S Sporting Goods
05.2023 - Current
Greeted customers entering store and responded promptly to customer needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Built relationships with customers to encourage repeat business.
Assisted customers with returns, refunds and resolving transaction issues.
Ice Cream Server/Cashier
Sunday Memories
05.2022 - 05.2023
Maintained a clean and organized workspace, ensuring a positive environment for customers.
Welcomed customers and helped determine their needs.
Prepared ice cream orders quickly while adhering to proper food safety guidelines.
Work Study Office Assistant
Saint Joseph Academy
04.2022 - 08.2022
Enhanced office efficiency by organizing and maintaining filing systems for important documents.
Contributed to the development of office policies and procedures, enhancing overall operational efficiency.
Provided general clerical support including answering phone calls, watching cameras, typing up documents, and efficiently letting people inside the building.
Education
Charles F. Brush High School
Lyndhurst, OH
05.2025
Skills
Customer Service
Active Learning
Strong multitasking
Scheduling
Cash Handling
Judgment and Decision Making
Awards
Honor Roll Freshman Year 2022
Honor Roll Sophomore Year 2023
Honor Roll Junior Year 2024
Awarded Junior Hall of Fame Award 2024
Timeline
Summer Intern
Greater Cleveland Food Bank
06.2024 - 08.2024
Restaurant Hostess
Cedar Creek Grille
02.2024 - Current
Cashier/Sales Associate
DICK'S Sporting Goods
05.2023 - Current
Ice Cream Server/Cashier
Sunday Memories
05.2022 - 05.2023
Work Study Office Assistant
Saint Joseph Academy
04.2022 - 08.2022
Charles F. Brush High School
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