Riley Nederhood
Petoskey,MI
Summary
Dedicated and reliable individual with a background in sales, customer service, and debt relief. Known for guiding clients through debt relief options, while maintaining a positive customer experience.
Overview
6
6
years of professional experience
Work History
Debt Specialist
National Debt Relief
New York, New York
08.2025 - Current
- Guided clients through debt relief options and solutions.
- Analyzed financial situations to recommend appropriate debt management plans.
- Managed customer inquiries through various communication channels effectively.
Amazon Delivery
Sommer Logistics
Gaylord, Michigan
09.2024 - 08.2025
- Operated delivery vehicle to transport packages efficiently and safely.
- Communicated with dispatch for updates and delivery instructions.
- Inspected vehicle for safety and maintenance issues before each shift.
- Loaded and unloaded packages, ensuring proper handling at all times.
- Handled customer service complaints with professionalism, and knowledgeable responses, to maintain trust and company loyalty.
Sales Representative
Metronet
Lansing, Michigan
03.2023 - 09.2024
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Conducted product demonstrations to highlight features and benefits effectively.
- Maintained accurate records of customer interactions and sales transactions.
- Collaborated with team members to develop effective sales strategies and promotions.
- Provided exceptional customer service to resolve inquiries and complaints promptly.
- Attended industry events to network and promote company offerings actively.
- Generated new sales leads through cold calling and networking activities.
Satellite Installation Technician
Dish Network
Lansing, MI
01.2021 - 02.2023
- Installed satellite dishes and equipment at residential and commercial locations.
- Diagnosed and resolved service issues using specialized troubleshooting tools.
- Conducted routine maintenance on satellite systems to ensure optimal performance.
- Educated customers on proper equipment usage and service plans.
- Implemented best practices for inventory management of tools and equipment.
- Conducted product demonstrations to highlight benefits and features.
- Educated customers about products and services offered by the company.
- Developed key customer relationships to increase sales.
Sales Associate
GameStop
Petoskey, Michigan
11.2019 - 12.2020
- Helped customers find specific products, answered questions, and offered product advice.
- Managed inventory by restocking shelves and organizing merchandise displays.
- Processed sales transactions accurately using point-of-sale systems.
- Resolved customer inquiries and complaints professionally and efficiently.
- Collaborated with team members to maintain store cleanliness and organization.
- Worked with fellow sales team members to achieve group targets.
Education
High School Diploma -
Petoskey High School
Petoskey, MI06-2020
Skills
- Customer relationship management
- Customer education
- Sales techniques
- Effective communication
- Troubleshooting methods
- Critical thinking
- Relationship building
- Friendly, positive attitude
- Financial analysis
- Debt analysis
Timeline
Debt Specialist
National Debt Relief
08.2025 - Current
Amazon Delivery
Sommer Logistics
09.2024 - 08.2025
Sales Representative
Metronet
03.2023 - 09.2024
Satellite Installation Technician
Dish Network
01.2021 - 02.2023
Sales Associate
GameStop
11.2019 - 12.2020
High School Diploma -
Petoskey High School