Riley Overman
Lake Orion
Summary
Operations professional with solid background in streamlining processes and enhancing operational efficiency. Known for effective team collaboration and achieving results in dynamic environments. Skilled in process optimization and problem-solving, with reliable and adaptable approach to changing needs.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Mortgage Operations Specialist
United Wholesale Mortgage
01.2024 - 11.2024
- Oversaw day-to-day operations, delegating tasks appropriately to ensure smooth workflow and timely completion of projects.
- Boosted customer satisfaction, addressing client concerns in a timely and professional manner.
- Collected, arranged, and input information into database system.
- Successfully managed multiple projects simultaneously while adhering to deadlines and budget constraints.
Emergency Medical Technician
Medstar Ambulance
01.2022 - 03.2024
- Enhanced patient care by efficiently assessing and addressing medical emergencies in high-pressure situations.
- Improved patient outcomes by administering appropriate treatments based on thorough assessments of vital signs, physical conditions, and medical histories.
- Continuously improved skills through regular training sessions, workshops, conferences, and staying up-to-date on industry best practices.
Team Member
Biggby Coffee
05.2019 - 02.2022
- Developed strong cooperative relationships with coworkers and managers.
- Learned all required tasks quickly to maximize performance.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
Education
Associate of Science - General Studies
Oakland Community College
Bloomfield Hills, MI04-2026
Skills
- Planning and coordination
- Operational efficiency
- Case management
- Attention to detail
- Time management
Certification
- Cardiopulmonary Resuscitation (CPR) - American Heart Association or American Red Cross.
- Basic Life Support (BLS) Certification - American Heart Association or American Red Cross.
Timeline
Mortgage Operations Specialist
United Wholesale Mortgage
01.2024 - 11.2024
Emergency Medical Technician
Medstar Ambulance
01.2022 - 03.2024
Team Member
Biggby Coffee
05.2019 - 02.2022
- Cardiopulmonary Resuscitation (CPR) - American Heart Association or American Red Cross.
- Basic Life Support (BLS) Certification - American Heart Association or American Red Cross.
Associate of Science - General Studies
Oakland Community College
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