Riley Powers
Summerfield,FL
Summary
Proven retail and customer service expert from Oh My Sweet Cakes, adept in sales techniques and customer engagement, significantly enhancing shopping experiences. Skilled in organization and cash handling accuracy, consistently delivering positive outcomes and fostering loyal clientele. Demonstrates reliability and strong communication, ensuring operational excellence and client satisfaction.
Overview
3
3
years of professional experience
Work History
Retail Worker
Oh My Sweet Cakes
02.2023 - 02.2024
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Tanning Consultant
Silver Line Designs
06.2021 - 02.2023
- Contributed to a clean and hygienic environment by maintaining the cleanliness of tanning beds and rooms after each use.
- Utilized knowledge of tanning products and skin types to tailor customers' tanning experiences.
- Resolved any customer complaints or issues professionally, ensuring a positive outcome for both the client and the salon.
- Educated clients on health and safety of tanning facilities and procedures.
- Increased salon revenue through upselling tanning packages and retail products to clients.
- Maintained clean and stocked front counter area.
- Developed loyal clientele by consistently delivering an exceptional tanning experience tailored to individual preferences.
- Informed and demonstrated how to use tanning equipment to new clients.
- Enhanced client experience with thorough knowledge of tanning equipment, proper usage, and safety guidelines.
Education
High School Diploma -
The Villages Charter High School
The Villages, FL05.2024
Skills
- Patience and Empathy
- Reliability and punctuality
- Store Cleaning
- Cash Handling Accuracy
- Sales techniques
- Friendly and Helpful
- Customer Service
- Reliable and Responsible
- Attention to Detail
- Adaptable and Flexible
- Honest and Dependable
- Strong Communication and Interpersonal Skills
- Positive Customer Engagement
- Organization
- Flexible Hours
Timeline
Retail Worker
Oh My Sweet Cakes
02.2023 - 02.2024
Tanning Consultant
Silver Line Designs
06.2021 - 02.2023
High School Diploma -
The Villages Charter High School
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