Summary
Overview
Work History
Education
Skills
Timeline
Generic

Riley Rose

Indianapolis,IN

Summary

Driven professional with a proven track record in pet care and customer service, exemplified during tenure at Pet Smart. Excelled in animal handling and client communication, enhancing pet well-being and owner satisfaction. Demonstrated adaptability and teamwork, achieving continuous improvement in fast-paced environments. Skilled in inventory management and safety protocols, ensuring optimal operational efficiency.

Overview

2
2
years of professional experience

Work History

Pet Care Specialist

Pet Smart
05.2023 - Current
  • Maintained a safe and clean environment for pets by regularly sanitizing living spaces and play areas.
  • Handled animals safely and remained calm in different situations.
  • Administered medications as prescribed to ensure the wellbeing of pets under care.
  • Kept kennels clean, tidy and spaces stocked with items for pet or staff needs.
  • Taught pet owners how to care for pets, manage behaviors and maintain proper nutrition.
  • Documented pet care activities, immunizations and treatments delivered.
  • Educated pet owners on best practices for maintaining optimal health, safety, and happiness for their animals at home.
  • Completed routine check-ups to assess animal health and chronic or acute concerns.
  • Helped potential adopters navigate processes, completed paperwork and assessed suitability for animal care.
  • Tracked information about pet health, behavior and food and fluid intake for diagnostic purposes.
  • Collaborated with veterinarians to address any health concerns or emergencies promptly.
  • Maintained equipment and facility to keep animal care environment and tools in good working order.
  • Prepared special diets for animals to accommodate specific health conditions and species-specific needs.

Team Member

Party City
01.2023 - 03.2023
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Assisted customers in selecting merchandise best suited to needs.

Hostess

Johnny Carinos Country Italian
09.2022 - 11.2022
  • Answered customer questions about hours, seating, and menu information.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
  • Reduced wait times for guests by effectively coordinating with other team members during peak hours.
  • Answered phone calls to take orders, give information and document reservations.

Team Member

Showtime Cinema
03.2022 - 09.2022
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Assisted with inventory counts and stocking of merchandise.

Education

Beech Grove Highschool
5330 Hornet Ave, Beech Grove, IN 46107
2023

Skills

  • Organizational Skills
  • Team Collaboration
  • Active Listening
  • Human and Animal Safety
  • Relationship Building
  • Task Prioritization
  • Work Prioritization
  • Goal Setting
  • Professionalism
  • Continuous Improvement
  • Inventory Management
  • Written Communication
  • Adaptability
  • Reliability
  • Multitasking
  • Attention to Detail
  • Customer Service
  • Basic maintenance
  • Animal handling expertise
  • Pet First Aid Knowledge
  • Client Communication
  • Waste disposal

Timeline

Pet Care Specialist

Pet Smart
05.2023 - Current

Team Member

Party City
01.2023 - 03.2023

Hostess

Johnny Carinos Country Italian
09.2022 - 11.2022

Team Member

Showtime Cinema
03.2022 - 09.2022

Beech Grove Highschool

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Riley Rose