Summary
Overview
Work History
Education
Skills
Timeline
Generic

Steven Richards

Petcare Specialist
Milan

Summary

Energetic and detail-driven professional with knack for process optimization and team collaboration. Possesses foundational understanding of workflow management and analytical problem-solving. Committed to driving operational efficiency and achieving impactful results.

Overview

3
3
years of professional experience

Work History

Pet Care Specialist

Petsmart
07.2024 - Current
  • Unloaded truck shipments in a efficient and systematic manner.
  • Assisting in inventory management by preforming periodic audits as instructed.
  • Provided excellent customer service where engagement is the top priority.
  • Took care of pets in a manner that keeps the animals safe and aligns with Petsmart Policy.
  • Taught pet parents how to care for pets, manage behaviors and maintain proper nutrition.
  • Administered medications as prescribed to ensure the wellbeing of pets under care.

Certified Trainer

Potbelly
08.2023 - 05.2024
  • Prepared sandwiches for customers efficiently and accurately while conveying important information to co-workers
  • Prepared catering orders and delivered them on time
  • Helped customers with any questions they had and displayed amazing customer service while doing so
  • Closed up shop at the end of the day, This included washing and sanitizing all dishes, restocking food items, wrapping food items to preserve them for opening shift, cleaning and sanitizing floors, tables, and restrooms.

Electronic Team Member

Walmart
06.2022 - 08.2023
  • Conducted regular inspections of merchandise displays to ensure proper functioning and visual appeal.
  • Increased team productivity by assisting coworkers in troubleshooting technical issues and sharing product knowledge.
  • Provided valuable feedback to management regarding potential improvements for the electronics department's operations.
  • Offered personalized recommendations based on customers needs, resulting in increased customer satisfaction and sales revenue growth.
  • Resetting sections that had price changes or new incoming products on the sales floor
  • Managing the photo center and ensuring that everything was running smoothly during hours of operation

Education

High School Diploma -

Saline High School
Saline, MI
05.2001 -

Skills

Customer service

Critical thinking

Problem-solving

Decision-making

Organizational skills

Attention to detail

Team collaboration

Customer communication

Analytical thinking

Timeline

Pet Care Specialist

Petsmart
07.2024 - Current

Certified Trainer

Potbelly
08.2023 - 05.2024

Electronic Team Member

Walmart
06.2022 - 08.2023

High School Diploma -

Saline High School
05.2001 -
Steven RichardsPetcare Specialist