Hello, I am a reliable and upbeat associate who is successful at promoting customer loyalty, satisfaction, consultative techniques, and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing, and sanitation. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
3
3
years of professional experience
Work History
Seasonal Positions
Under Armour, Target, Behavioral Health Works
08.2023 - 04.2024
Seasonal Positions at Under Armour and Target:
Handled high-pressure situations effectively by remaining calm and focused during peak seasonal times
Provided exceptional customer service, addressing inquiries and resolving issues in a timely manner
Completed cashier duties efficiently, ensuring accurate transactions and a pleasant checkout experience for customers
Participated actively in ongoing training sessions focused on improving workplace efficiency, safety protocols, and product knowledge
Registered Behavior Technician at Behavioral Health Works:
Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts
Improved client behavior by implementing individualized ABA therapy plans and tracking progress
Prevented instances of maladaptive behavior escalation using de-escalation techniques while maintaining a safe environment for both staff members and clients
Empowered clients to self-advocate by teaching them effective communication strategies and adaptive coping mechanisms
Learned specialized behavior approaches to implement behavioral strategies
Kept accurate records by documenting progress and adhering to prescribed behavior plan
Teacher Aide
CSUF Children's Center
09.2022 - 05.2023
Care giver for children 5 years and younger
Nurtured a positive environment amongst different age groups
Supported children in their emotional and cognitive development
Ensure optimistic first impressions to new children and their families
Assisted children in school work including: math, reading, and language skills
Help children embrace their creativity, independence, and own personality
Maintained a healthy classroom by helping children solve personal difficulties.
Sales Associate
Tillys Retail Clothing Store
03.2021 - 04.2022
Helped customers locate products and checked store systems for merchandise at other sites
Worked alongside retail representatives to enhance product presentations and advertising collateral
Maintained customer satisfaction with quick and professional handling of products
Trained and developed new sales team associates in products, selling techniques, and company procedures
Provided positive first impressions to welcome existing, new, and potential customers
Education
Psychology, Child Adolescent Development
California State University Fullerton
Fullerton, CA
05.2026
Redwood High School
Visalia, CA
05.2022
Skills
Social Communication Skills
Teamwork and Leadership
Very Adaptable
Respectful/Responsible
Self time management
Positive attitude
Strong Work Ethic
Task Prioritization
Quick Learner
References
Stacy Saelaw, (559)972-8549, Teacher In Dinuba, CA
Tony Guzman, (559)772-2596, Past Tilly's Manager
Sandra Molina, (559)909-9194, Under Armour Assistant Manager