Customer-focused professional with over 6 years of experience in fast-paced, high-volume environments. Proven ability to multitask, communicate effectively, and build strong relationships with a wide range of people. Skilled in problem-solving, time management, and maintaining composure under pressure. Experience in the service industry has developed strong transferable skills including sales, client relations, teamwork, and adaptability, making me well-suited for a variety of roles beyond hospitality.
Work History
Server
The Greyson
Palmetto & Lakewood Ranch, FL
Provided attentive, high-quality service in a fast-paced environment
Built strong rapport with guests to enhance dining experience and encourage repeat business
Managed multiple tables efficiently with strong attention to detail
Worked closely with team members to ensure smooth service
Collaborated with kitchen staff to ensure timely meal delivery.
Assisted in training new servers on menu knowledge and service protocols.
Recommended menu items to enhance guest experience and increase sales.
Server
Sunset Bar & Grill
Ruskin, FL
Delivered friendly and efficient service in a high-volume setting
Demonstrated strong menu knowledge and upselling skills
Balanced multiple responsibilities while maintaining guest satisfaction
Resolved customer concerns professionally
Host → Server
Oscar’s Sports Bar
Saline, MI
Managed seating, waitlists, and guest flow as a host
Promoted to server based on performance and guest interaction skills