Molly Montgomery
Mesa,AZ
Summary
Recent Psychology graduate with a minor in Sociology, bringing over four years of customer service experience in high-volume environments. Strong in communication and conflict resolution, with a proven ability to mentor new team members and support diverse populations. Targeting roles in academic advising, nonprofit services, or healthcare administration.
Overview
4
4
years of professional experience
Work History
Server
Broadway 10 Bar & Chophouse
Denver, CO
10.2025 - 06.2026
- Delivered exceptional service to high-end clientele in a fast-paced fine dining environment.
- Cultivated in-depth knowledge of menu offerings, food preparation methods, and wine pairings to enhance guest experiences through personalized recommendations.
- Coordinated business dinners, private events, and large parties, ensuring seamless execution and exceptional service for all guests.
- Mastered company standards and service expectations prior to restaurant opening, ensuring readiness for high-quality service from day one.
- Maintained accuracy, efficiency, and composure while managing multiple priorities during peak service hours.
Server
Boulder Tap House
Ames, IA
09.2024 - 07.2025
- Provided high-quality customer service while managing multiple tables in a fast-paced restaurant environment.
- Collaborated with kitchen and front-of-house staff to deliver timely, accurate service, enhancing guest experience.
- Coached new staff on customer service and workflow efficiency, reinforcing company standards and improving team readiness.
- Trained and mentored new employees during restaurant opening, establishing foundational service standards.
Full-Time Nanny
Ames, IA
07.2022 - 08.2024
- Provided full-time care for four children ages 3–7, managing daily routines, transportation, meals, and educational and recreational activities.
- Established safe, supportive, structured environment, effectively addressing behavioral challenges and minor medical concerns.
- Fostered strong relationships with parents through regular communication on schedules, child development, and daily progress.
- Exhibited patience, organization, and problem-solving skills while managing multiple responsibilities.
Education
Bachelor of Arts - Psychology, Minor in Sociology
Iowa State University
Ames, IA07-2025
Skills
- Efficient Table Management
- Customer Service & Client Relations
- Event coordination
- Fast-paced multitasking
- Onboarding New Staff
- Team Collaboration
- Problem Solving & Adaptability
- Written & Verbal Communication
- Conflict Resolution
- Relationship Building
Timeline
Server
Broadway 10 Bar & Chophouse
10.2025 - 06.2026
Server
Boulder Tap House
09.2024 - 07.2025
Full-Time Nanny
07.2022 - 08.2024
Bachelor of Arts - Psychology, Minor in Sociology
Iowa State University