Riley Scott
Maryville,TN
Overview
14
14
years of professional experience
Work History
Receptionist/ Chiropractic X-Ray Technologist
Sunshine Medical Centers
01.2022 - Current
- Greet patients with a pleasant attitude both in the office, and on the phone
- Maintain doctors’ schedules, cancel/reschedule as necessary, and schedule patient appointments appropriately
- Perform clerical and administrative tasks such as make copies, fax, and email patient records and forms
- Maintain and uphold HIPAA compliance standards
- Enter patient information in the EMR (Electronic Medical Record system)
- Process patient and insurance credit card payments
- Interpret and enter patient subjectives into the Electronic Medical Record system
- Process patient intake forms, and ensure all paperwork is up to date
- Maintain up to date continuing education and state x-ray licensure
- Prepare, shoot, and make digital copies of patient x-ray images
- Assist Nurse Practitioner with medical procedures and injections.
Receptionist - Drug Rep Coordinator
Summit Medical Group
08.2020 - 01.2022
- Coordinated and scheduled lunches for drug representatives, as well as home health and other related medical representatives
- Assisted physicians in requesting samples for patients in a timely manner
- Monitored and maintained the office's drug sample supply
- Checked-in/out patients, verified and updated necessary information in the electronic health record database, performed all registration functions and collected copays and balances due, as appropriate
- Assisted patients over the phone and direct calls to appropriate destinations
- Maintained computerized scheduling and followed office scheduling policies, both in person and over the phone
- Cooperate as a team member in a variety of situations, and go between offices when needed
- Maintain strictest confidentiality, both internally (with other Summit employees) and externally (with the public)
- Adhere to the corporate compliance plan and policies.
Cashier
Blount Discount Pharmacy
03.2020 - 01.2021
- Upheld and maintained Fraud Waste and Abuse Prevention and General Compliance, HIPAA Privacy Compliance, Cultural Competency, Code of Conduct, OSHA, and Meth Compliance courses, and required testing
- Assisted customers with filling prescriptions, finding products within the store, carrying out transactions, and prescription courtesy calls
- Handled sensitive pharmaceutical materials
- Operated Point of Sale System and handled cash with proficiency.
Educational Assistant
Tennessee School for the Deaf
08.2019 - 03.2020
- Communicated fluently through sign language with staff and students
- Assisted in the creation of a classroom environment conducive to learning and appropriate to the physical, social, and emotional development of students
- Collaborated with the educational team to create and implement behavioral plans for each student
- Provided academic support to encourage student self-help and critical thinking skills
- Took over teacher responsibilities and instruction in the classroom when teachers were absent
- Supervise and manage student behavior at lunch, in classrooms, and during transition times throughout the school day
- Multi-tasked and used quick problem solving skills in a variety of settings.
Deaf-Blind Intervener
Knox County Schools @ Tennessee School for the Deaf
10.2018 - 08.2019
- Provided access to communication with non-signing individuals
- Redirected focus in the classroom
- Assisted in enlarging educational materials
- Worked with the student’s educational team to develop a supportive yet challenging educational environment
- Reiterated instruction and assisted in classroom work
- Accompanied the student to Braille and related instruction, became familiar with various braille curriculum
- Developed and implemented strategies for student’s behavioral issues.
Receptionist /Accounting Dept.
B&C Transportation
11.2016 - 07.2018
- Answered phones and interacted with customers to ensure smooth business transactions and customer satisfaction
- Maintained and reconciled business accounts
- Input business transactions and created invoices
- Maintained and input inventory
- Completed business transactions via cash, credit card, ComCheck, and EFS Check
- Managed accounts receivable, payable, and employee payroll.
Cashier
Blount Discount Pharmacy
06.2015 - 10.2016
- Upheld and maintained Fraud Waste and Abuse Prevention and General Compliance, HIPAA Privacy Compliance, Cultural Competency, Code of Conduct, OSHA, and Meth Compliance courses, and required testing
- Assisted customers with filling prescriptions, finding products within the store, carrying out transactions, and prescription courtesy calls
- Handled sensitive pharmaceutical materials
- Operated Point of Sale System and handled cash with proficiency.
Receptionist /Accounting Dept.
B&C Transportation
05.2010 - 05.2015
- Answered phones and interacted with customers to ensure smooth business transactions and customer satisfaction
- Maintained and reconciled business accounts
- Input business transactions and created invoices
- Maintained and input inventory
- Completed business transactions via cash, credit card, ComCheck, and EFS Check
- Managed accounts receivable, payable, and employee payroll.
Education
Bachelor of Arts - American Sign Language - English Interpreting
Maryville College
Maryville, TNAssociate of Arts -
Pellissippi State Community College
Knoxville, TNSkills
- Athena Health Record System
- ChartTalk
- Doctor’s Access Google Docs
- Drive
- Sheets
- Microsoft Excel
- Office
- Outlook
- PowerPoint
- Word
- Peachtree Sage Accounting Software
- POS Retail Systems
- Quickbooks
- Proficient in English
- American Sign Language
- Data Entry
- Scheduling appointments
- Data inputting
- Multi-line telephone operation
- Tech-Savvy
Interpreting And Internship Experience
Tennessee School for the Deaf, ASL Interpreting Internship, 08/02/2018 - 10/01/2018, 400 hrs., Interpreter / Deaf-Blind Intervener for low-vision student each morning., Interpreted for Culinary Arts teacher in multiple class periods throughout the school day., Observed staff interpreters in a variety of settings on campus., Debriefed with staff interpreters daily to discuss our interpreting assignments each day., Gathered valuable information for Senior Thesis regarding Educational Interpreting and Deaf-Blind Intervention.
Volunteer Experience
- American Cancer Society, 10 years
- Blount County Relay for Life, 10 years
- KARM, 6 years
- Knoxville Marathon, 10 years
- Making Strides against Breast Cancer, 5 years
References
- Becky Gray, Chief Financial Officer & Office Manager, CPA, 865-681-0656, Becky@blountdiscountpharmacy.com
- Pamela Bradley, Consumer Health Coordinator, 865-680-8767, Pamelabradley84@gmail.com
- Paula Wagner, Director of Admissions, 865-824-8565
- Stacy Hall, Senior Coordinator Division Event Support, 865-556-3153, Srhall54@outlook.com
Timeline
Receptionist/ Chiropractic X-Ray Technologist
Sunshine Medical Centers
01.2022 - Current
Receptionist - Drug Rep Coordinator
Summit Medical Group
08.2020 - 01.2022
Cashier
Blount Discount Pharmacy
03.2020 - 01.2021
Educational Assistant
Tennessee School for the Deaf
08.2019 - 03.2020
Deaf-Blind Intervener
Knox County Schools @ Tennessee School for the Deaf
10.2018 - 08.2019
Receptionist /Accounting Dept.
B&C Transportation
11.2016 - 07.2018
Cashier
Blount Discount Pharmacy
06.2015 - 10.2016
Receptionist /Accounting Dept.
B&C Transportation
05.2010 - 05.2015
Bachelor of Arts - American Sign Language - English Interpreting
Maryville College
Associate of Arts -
Pellissippi State Community College