Riley Seaboldt

• Promoted and sold memberships.
• Handled cash and managed register.
• Maintained cleanliness and organization of front lobby and front desk areas.
• Promoted upsell opportunities for elevation and add-on services and bundles.
• Promoted and sold merchandise.
• Built report with new guests to create an atmosphere of confidence and belonging.
• Listen to guests needs and matches them with the appropriate therapist.
• Booked appointments via phone or in person.
• Handled prebook/standing appointments with current members.
• Review and sign contracts with new members.
• Managed incoming phone calls to ensure effective communication and customer service.

Lite 'Em Up is my family's business. If you cannot find a storefront/location we house merchandise out of our home.

• Engaged with customers in high-traffic fair and festival environments to drive sales.
• Managed all aspects of a self-operated retail booth, including setup and breakdown.
• Adapted sales approach based on customer preferences and event demographics.
• Demonstrated products and answered questions to increase purchase confidence.
• Coordinated transportation of merchandise and booth materials.
• Prepared for events by organizing inventory, supplies, and payment systems.

• Provided friendly, high-quality service in a fast-paced environment.
• Built rapport with customers and created a welcoming store atmosphere.
• Resolved customer concerns quickly and professionally.
• Operated point-of-sale (POS) system for cash/card transactions and balanced register at shift end.
• Helped guests find their "Perfect Drink" when they weren't entirely sure what they wanted by listening to their specific likes and dislikes.

• Managed inventory stocking and maintenance of merchandise levels.
• Operated point-of-sale (POS) system for transactions, returns, and exchanges.
• Processed cash, credit, and digital payments accurately.
• Assisted customers in selecting footwear based on style, fit, and intended use.
• Upsold accessories such as socks, shoe care products, and inserts.
• Maintained in-depth knowledge of brands, materials, sizing, and trends.
• Educated customers on proper fit, care, and product features.