Riley Shull

Child and Adolescent Care Manager, Mental Health Cooperative (MHC), January 2018-May 2019

Cleveland, TN

• Developed individualized treatment plans tailored to each patient's mental health and social development goals through thorough patient assessment and communication about realistic and achievable objectives.
• Ensured comprehension and adherence to treatment plans through facilitated communication between the patient and the MHC psychiatric team.
• Advocated for patient needs and ensured care strategy alignment by liaising with patients, family members, educational staff, legal systems, and other medical professionals.
• Implemented treatment plans and encouraged comprehensive care through a structured communication system.
• Managed up to 120 active cases simultaneously, maintaining stringent organization and meeting with each patient up to 3 times a month.
• Advocated for patients to secure services such as therapy, primary care, and educational accommodations including IEP and 504 Plans.
• Documented all progress reports, communications, and case notes in compliance with legal requirements.
• Provided de-escalation and crisis management best practices in times of patient distress, including creation of safety plans and referrals to emergency services and child protective services, when appropriate.