Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Military Service
Timeline
Generic

Riley Simpson

Greensburg,PA

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Manager

Denny's
11.2021 - Current
  • Accomplished multiple tasks within established timeframes.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Oversaw food preparation and monitored safety protocols.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Passionate about learning and committed to continual improvement.
  • Cross-trained existing employees to maximize team agility and performance.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Implemented cost-saving measures through streamlined processes, efficient scheduling, and strategic vendor negotiations.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.

Diesel Mechanic

Army National Guard
07.2018 - Current
  • Handled repairs, replacing broken components and inspecting engines for wear and tear.
  • Adhered to safety regulations while servicing vehicles, preventing injuries and accidents.
  • Diagnosed and repaired diesel engines to restore functionality in heavy-duty vehicles.
  • Troubleshot and diagnosed problems with brakes, steering, and transmissions.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Train soliers and help them be proficient at their job.

Order Filler

Walmart
12.2019 - 11.2021
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Picked and packed order items.
  • Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
  • Performed proper lifting and handling techniques to maintain safe working environment.

Lawn and Garden Associate

Lowes Home Improvment
02.2019 - 12.2019
  • Proactively identified potential safety hazards within the Lawn and Garden section, taking corrective measures where necessary for a safer shopping environment.
  • Helped customers choose optimal trees, shrubs, and flowers based on current needs.
  • Established strong relationships with suppliers to ensure timely deliveries of fresh plants at optimal quality.
  • Completed opening, closing, and shift change tasks efficiently to keep store ready for guests.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Engaged in friendly conversation with customer to better uncover individual needs.

Busser

OAKHURST TEA ROOM
11.2015 - 07.2018
  • Assisted with bussing tables and cleaning up spills.
  • Answered inquiries skillfully and provided menu recommendations to suit customer preferences.
  • Adhered to safety guidelines when handling glassware and other potentially hazardous materials.
  • Operated dishwashers and other kitchen equipment according to safety guidelines.

Education

High school or equivalent -

High School
Berlin, PA
07.2018

Some college - Criminal Justice

Pennsylvania Highlands Community College
Johnstown, PA
08.2020

Skills

  • Cooking (2 years)
  • Sales (1 year)
  • Customer Service (4 years)
  • Leadership (3 years)
  • Coaching and mentoring (3 years)
  • Communication skills (6 years)
  • Customer service (3 years)
  • Team development (2 years)
  • Problem solving (6 years)
  • Computer skills (3 years)
  • Time management (6 years)
  • Brand Management (2 years)

Accomplishments

  • BLC Graduate (Basic Leadership Course).
  • Commandants List at BLC- Finished top 10% in my class.

Certification

  • Driver's License
  • Refrigerant recovery / Recycle Qualification, 01/01/19, Present
  • ServSafe, 04/01/22, 04/01/27
  • Basic Leaders Course, 04/01/23

Military Service

United States National Guard, United States, Sergeant E-5, 07/01/18, Present

Timeline

Manager

Denny's
11.2021 - Current

Order Filler

Walmart
12.2019 - 11.2021

Lawn and Garden Associate

Lowes Home Improvment
02.2019 - 12.2019

Diesel Mechanic

Army National Guard
07.2018 - Current

Busser

OAKHURST TEA ROOM
11.2015 - 07.2018

High school or equivalent -

High School

Some college - Criminal Justice

Pennsylvania Highlands Community College

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Riley Simpson