Riley Southby
Wichita Falls,TX
Summary
Detail-oriented sales professional with seven years of experience helping customers feel confident and informed throughout the buying process. Known for building lasting relationships, providing a straightforward and enjoyable sales experience, and consistently exceeding goals. Excited to bring my consultative approach and strong communication skills to an energetic sales team.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sales Associate
Home Zone Furniture
09.2023 - Current
- Assisted guests in selecting furniture based on their needs and preferences
- Highlighted product features and benefits to drive sales
- Handled transactions and order processing accurately and efficiently
- Maintained showroom appearance and product displays
- Met and exceeded monthly sales quotas/metrics
- Resolved guest issues and coordinated follow ups
- Managed inventory and maintained up to date product knowledge
- Nurtured strong guest relationships and ensured repeat business
✶ Key Achievements:
- GSR Certified
- Million Dollar Writer (2024 and 2025)
Sales Associate
Furniture Row
07.2021 - 09.2023
- Assisted guests in selecting furniture matching their needs and preferences
- Highlighted product features to boost sales
- Negotiated and closed sales to meet and exceed quotas
- Maintained product knowledge and inventory
- Processed transactions accurately and efficiently
Front of House Manager / Training Manager
Luigi's Italian Restaurant
06.2018 - 09.2021
- Led a team in a fast paced environment
- Managed daily tasks, including scheduling and cash handling
- Upsold products to guests
- Responded to guest needs and preferences in order to deliver a more personalized service
- Recruited, hired, and trained new team members
Education
High School Diploma -
05.2020
Skills
✶ Sales (7 Years)
✶ Sales Presentation & Product Demonstration
✶ Customer Relationship Development
✶ Consultative Selling
✶ Conflict Resolution & Service Recovery
✶ Leadership, Mentoring, & Training
✶ Scheduling & Team Coordination
✶ CRM Program Management
✶ Microsoft Office
✶ Inventory Management
Languages
American Sign Language - Fluent
Certification
Driver's License
Timeline
Sales Associate - Home Zone Furniture
09.2023 - Current
Sales Associate - Furniture Row
07.2021 - 09.2023
Front of House Manager / Training Manager - Luigi's Italian Restaurant
06.2018 - 09.2021
Wichita Falls High School - High School Diploma,