Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Starbucks Barista and Lead
Kroger Grocery Store
02.2022 - 07.2024
Maintained a clean and organized workspace for optimal productivity and safety.
Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Maintained regular and consistent attendance and punctuality.
Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Assisted in inventory management to maintain adequate stock levels and reduce wastage.
Provided exceptional customer service, resolving any complaints promptly and maintaining positive reputation.
Established team priorities, maintained schedules and monitored performance.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Car Wash Attendant
Take 5 Oil Change
09.2021 - 06.2022
Greeted customers and assessed needs to recommend suitable car wash services.
Developed strong time-management skills by managing multiple tasks simultaneously without sacrificing service quality.
Assisted customers with inquiries about available services or pricing options, guiding them toward appropriate selections based on their needs.
Achieved customer satisfaction by providing high-quality professional service.
Apparel Team Member
Academy Sports and Outdoors
12.2020 - 09.2021
Operated cash register to process customer transactions.
Maintained clean and organized store environment, ensuring enjoyable shopping experience for customers.
Assisted in visual merchandising, creating eye-catching displays that attracted shoppers and increased sales.
Provided expert fitting room assistance, helping customers find perfect apparel items for their needs.
Kept neat and organized apparel section by folding clothing on proper shelves and hanging up clothing on proper racks.
Boosted sales performance by effectively cross-selling and up-selling various apparel products.
Server, Host, Carside
Applebee's Neighborhood Grill & Bar
06.2020 - 12.2020
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Maintained a clean and orderly dining area for an enjoyable guest experience.
Bussed and reset tables to keep dining room and work areas clean.
Assisted in training new hires, providing guidance on restaurant standards and best practices.