Summary
Overview
Work History
Education
Skills
Timeline
Generic

Riley Taylor

San Francisco,CA

Summary

Dynamic event professional with a proven track record at Corporate and Performance, excelling in logistics coordination and customer engagement. Leveraging exceptional communication and event planning skills, I enhanced attendee experiences for events with over 2,000 participants, ensuring seamless operations and satisfaction. Multilingual and adept at public speaking, I thrive in diverse environments.

Overview

4
4
years of professional experience

Work History

Event Staff

Corporate and Performance
01.2022 - Current
  • Coordinated logistics for events, ensuring seamless execution and timely delivery of materials.
  • Assisted in the successful execution of events by setting up and breaking down equipment, signage, and decorations.
  • Enhanced event attendee experience by providing excellent customer service and addressing any concerns.
  • Streamlined communication between event team members using walkie-talkies or other devices as needed during large-scale functions.
  • Utilized great communication and interpersonal skills when interacting with parties to promote smooth and efficient operations.
  • Helped organize and manage successful events with
    attendance or over 2 000 people.

Tour Guide

Tour Now
09.2022 - Current
  • Led engaging tours, showcasing historical and cultural sites to diverse groups.
  • Developed and implemented educational materials to enhance visitor experiences.
  • Coordinated logistics for daily tours, ensuring smooth operations and timely departures.
  • Trained new guides on best practices in customer service and tour delivery.

Education

Boot Camp - Customer Service Representative

Customer Service
Allentown, PA
10-2024

Master Class - Guide Touristique

Tour Guide
Haiti
10-2019

Graduated - Film Production

Cine Institute
Haiti
07-2011

Skills

  • Effective public speaking
  • Exceptional communication
  • Multilingualism
  • Customer engagement
  • Memory retention
  • Marketing
  • Event planning
  • Safety procedures

Timeline

Tour Guide

Tour Now
09.2022 - Current

Event Staff

Corporate and Performance
01.2022 - Current

Boot Camp - Customer Service Representative

Customer Service

Master Class - Guide Touristique

Tour Guide

Graduated - Film Production

Cine Institute
Riley Taylor