Summary
Overview
Work History
Education
Skills
References
Timeline
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Riley Thomas

Midway,USA

Summary

Dynamic remote project coordinator in software development with a proven track record of enhancing project execution through effective problem-solving and collaboration. Demonstrated expertise in Microsoft Office and a strong commitment to exceptional customer service, successfully managing multiple priorities in fast-paced environments. Known for driving efficiency and team satisfaction while delivering quality results. Seeking to leverage these skills further to contribute to innovative project initiatives.

Overview

4
4
years of professional experience

Work History

Expeditor

Sunbury Carb Company
Midway, Georgia
04.2025 - 07.2025
  • Follow proper sanitation guidelines when handling food products.
  • Checked all dishes before delivering them to ensure that quality standards were met.
  • Organized food orders and ensured the accuracy of items served to customers.
  • Maintained a clean and organized work area throughout shift operations.

Host

Cracker Barrel
Savannah, GA
03.2025 - 04.2025
  • Helped restaurant staff set up small and large events to coordinate smooth execution.
  • Stayed attentive to server availability and table turnover to quickly seat guests.
  • Contributed to team efforts by accomplishing related tasks as needed.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.

Project Coordinator

NGA 911
Beverly Hills, CA
07.2024 - 04.2025
  • Enhanced execution efficiency by overseeing vital aspects of multiple 911 emergency software improvements.
  • Liaised with project managers to evaluate project scope and define milestones and deadlines.
  • Troubleshot and resolved non-technical issues using support documentation and training.
  • Conferred with project personnel to identify and resolve problems.

Customer Associate & Server

Big Blue Bagel Company
Auburn, AL
08.2023 - 01.2024
  • Maintained high levels of customer satisfaction through consistent service.
  • Resolved any discrepancies between actual stock on hand versus recorded levels.
  • Assisted customers with price checks, lifting heavy items and addressing other inquiries.

Equine Barn Associate

Auburn Equestrian Center
Auburn, AL
01.2023 - 04.2023
  • Oversaw turnout schedules, maintaining the cleanliness of the barn and pastures, as well as administering medication, managing specialty diets, and implementing treatment plans for the horses on the premises.

Customer Service Associate

Pelican's SnoBalls
Chapin, SC
03.2022 - 07.2022
  • Addressed customer needs and resolved concerns using forward-thinking strategies.
  • Organized and prioritized tasks and activities and worked within strict timeframes and deadlines.
  • Supported customer service goals and enhanced relations through friendly, knowledgeable, and positive communication.

Retail Sales Associate

Walgreens
Chapin, SC
06.2021 - 04.2022
  • Ensured sales floor and merchandise displays remained presentable by conducting regular inspections.
  • Provided excellent customer service, resolving issues and answering queries promptly.

Education

Savannah Technical College
Savannah, GA
04.2025

Auburn University
Auburn, AL
05.2024

High School Diploma -

Chapin High School
Chapin, SC
06.2022

Skills

  • Google application
  • Microsoft Office
  • Customer service skills
  • Time management
  • Team collaboration
  • Problem solving
  • Organizational skills
  • Time management abilities
  • Customer service
  • Technical writing
  • Data collection

References

Available upon request.

Timeline

Expeditor

Sunbury Carb Company
04.2025 - 07.2025

Host

Cracker Barrel
03.2025 - 04.2025

Project Coordinator

NGA 911
07.2024 - 04.2025

Customer Associate & Server

Big Blue Bagel Company
08.2023 - 01.2024

Equine Barn Associate

Auburn Equestrian Center
01.2023 - 04.2023

Customer Service Associate

Pelican's SnoBalls
03.2022 - 07.2022

Retail Sales Associate

Walgreens
06.2021 - 04.2022

Savannah Technical College

Auburn University

High School Diploma -

Chapin High School

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