Summary
Overview
Work History
Education
Skills
Websites
Projects
Languages
Timeline
Generic

Riley Thompson

Phoenix,AZ

Summary

Dynamic professional with proven expertise in risk pattern recognition and data management at UMB Bank. Proficient in Python with strong communication skills, effectively bridging technical concepts and client understanding. Ensures compliance while enhancing customer experience through innovative solutions. Committed to empowering others through technology and education initiatives.

Overview

4
4
years of professional experience

Work History

Personal Banker

UMB bank
Phoenix, AZ
09.2025 - Current
  • Risk Pattern Recognition: Analyzed high-volume transaction data to identify and flag anomalies, mitigating potential fraud and ensuring compliance with federal Bank Secrecy Act (BSA) and Know Your Customer (KYC) regulations.
  • Structured Data Management: Managed the end-to-end lifecycle of loan applications, ensuring 100% data integrity across Loan Origination Systems and maintaining meticulous electronic records.
  • Cross-Functional Communication: Acted as a bridge between retail customers and back-office underwriters, simplifying technical financial jargon into actionable information for diverse audiences.

STEM Summer Camp Instructor

Tech Prep
St George, UT
07.2022 - 08.2023
  • Designed and delivered a 6-week Python curriculum for 40 students, covering core programming concepts and practical coding skills.
  • Taught two classes of 20 students, delivering hands-on instruction and personalized support to enhance understanding and facilitate project completion.
  • Provided individualized support to students, guiding them in troubleshooting code, clarifying programming logic, and ensuring assignment completion.

Education

Master's - Human Language Technologies

University of Arizona
Tucson, AZ
05-2025

Bachelor of Science - Computer Science, Spanish

Utah Tech University
St George, UT

Skills

  • Retail Banking
  • Loan Processing
  • Customer Service
  • Account Management
  • Financial Analysis
  • Risk Assessment
  • Machine learning
  • Python, SQL, JavaScript, etc

Projects

  • Concatenative Voice Synthesizer: Developed a speech synthesis system using concatenative methods, assembling pre-recorded phoneme segments to generate natural-sounding speech. Implemented text-to-speech conversion with efficient phoneme segmentation and synthesis techniques., Python, Praat, NumPy
  • Sentiment Analysis Classifier: Developed a TF-IDF + LinearSVC NLP classifier for movie review sentiment analysis, achieving ~93% validation accuracy and deploying the project with Docker for reproducible experimentation.
  • Neural Network for Tip Prediction: Designed and trained a neural network to predict expected tips based on factors like order size, time of day, and customer demographics. Utilized real-world restaurant data from personal experience to improve model accuracy and interpretability., Python, Keras, TensorFlow, Pandas

Languages

Spanish
Professional

Timeline

Personal Banker

UMB bank
09.2025 - Current

STEM Summer Camp Instructor

Tech Prep
07.2022 - 08.2023

Master's - Human Language Technologies

University of Arizona

Bachelor of Science - Computer Science, Spanish

Utah Tech University
Riley Thompson