Riley Tovar
Phoenix
Summary
Hard-working and charismatic professional with strong communication and conflict-resolution skills. Currently pursuing a degree in Diagnostic Medical Sonography while maintaining experience in fast-paced retail and restaurant environments, including Zumiez and Mellow Mushroom. Also, a certified soccer referee with proven decision-making, teamwork, and customer service abilities. Reliable, adaptable, and committed to creating positive experiences in every role.
Overview
8
8
years of professional experience
Work History
Soccer Referee
US Soccer Association
Phoenix
08.2017 - Current
- Enforce rules and regulations during competitive soccer matches.
- Provide feedback to peers on performance and officiating techniques.
- Communicate with coaches, players, and other officials to maintain order on the field.
- Enforce fair play by discouraging unacceptable behavior through disciplinary action.
- Collaborate effectively with colleagues on complex decisions requiring multiple perspectives.
Host/To Go
Mellow Mushroom Pizza Bakers
Phoenix
01.2024 - 03.2024
- Greeted and seated guests promptly upon arrival.
- Handled guest complaints with professionalism and courtesy.
- Trained new hosts on procedures and customer service expectations.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Offered seating and other special accommodations to customers according to preferences and dining area volume.
- Resolved customer service and food-related issues to maintain guest satisfaction.
- Balanced cash drawers at the end of each shift.
Retail Sales Associate
Zumiez
Rancho Cucamonga
07.2022 - 12.2022
- Maintained store organization and ensured merchandise was visually appealing.
- Operated point-of-sale system and processed customer transactions efficiently.
- Collaborated with team members to restock inventory and manage displays.
- Trained new associates on sales techniques and store policies effectively.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Education
Bachelor of Science - Diagnostic Medical Sonography
Smith Chason College
Phoenix, AZ12-2027
High School Diploma -
Pomona Catholic High School
Pomona, CA05-2021
Some College (No Degree) - Forensic Science
Grand Canyon University
Phoenix, AZSkills
- Problem solving
- Conflict resolution
- Fast learner
- Effective communication
- Customer service
- Quick thinking
- Attention to detail
- Teamwork and collaboration
Timeline
Host/To Go
Mellow Mushroom Pizza Bakers
01.2024 - 03.2024
Retail Sales Associate
Zumiez
07.2022 - 12.2022
Soccer Referee
US Soccer Association
08.2017 - Current
Bachelor of Science - Diagnostic Medical Sonography
Smith Chason College
High School Diploma -
Pomona Catholic High School
Some College (No Degree) - Forensic Science
Grand Canyon University