Riley Tucker
Myrtle Beach,SC
Summary
Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Pharmacy Technician
Walmart
10.2025 - Current
- Managed prescription fulfillment processes ensuring accuracy and compliance with pharmacy regulations.
- Trained and mentored new pharmacy staff on operational procedures and customer service best practices.
- Oversaw inventory management, optimizing stock levels to reduce waste and improve availability.
- Implemented workflow improvements, enhancing efficiency in medication dispensing and patient consultations.
Personal Shopper
Walmart
10.2024 - 10.2025
- Assisted customers in selecting products based on preferences and needs.
- Developed knowledge of current trends and popular items to enhance shopping experience.
- Coordinated with vendors to ensure product availability and timely delivery.
- Managed inventory by tracking stock levels and reporting shortages.
- Provided personalized recommendations, enhancing customer satisfaction and loyalty.
- Utilized point-of-sale systems for processing transactions efficiently.
- Engaged in continuous learning about product features to better assist clients.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Tracked substitutions and informed customers of changes.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Provided exceptional customer service by addressing any issues or concerns promptly, maintaining a positive reputation as a Personal Shopper.
- Balanced multiple tasks simultaneously, prioritizing urgent requests without compromising attention to detail or overall service quality.
- Mentored new Personal Shoppers by sharing industry knowledge and best practices, fostering a supportive team atmosphere that encouraged professional growth.
Team Lead
Taco Bell
03.2022 - 10.2024
- Led daily team operations, ensuring efficient workflow and task completion.
- Trained new team members on operational procedures and safety protocols.
- Monitored performance metrics to identify areas for improvement in processes.
- Collaborated with management to streamline communication between departments.
- Implemented best practices for inventory management and order fulfillment.
- Assisted in resolving customer inquiries and complaints effectively and efficiently.
- Maintained compliance with health and safety regulations throughout operations.
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Coached team members in techniques necessary to complete job tasks.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
- Evaluated customer needs and feedback to drive product and service improvements.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Educated staff on organizational mission and goals to help employees achieve success.
Education
Associate of Applied Science - Surgical Technologist
Horry-Georgetown Technical College
Conway, SCHigh School Diploma -
Academy For Science, Arts And Technology.
895 International Dr, Myrtle Beach, SC 2957906-2025
High School Diploma -
Socastee High School
4900 Socastee Blvd, Myrtle Beach, SC 2958806-2025
Skills
- Client service and relations
- Detail orientation
- Organizational planning
- Effective decision-making
- Relationship development
- Positive demeanor
- Physical stamina for lifting
- Verification of order accuracy
- Reporting and documentation skills
- Knowledge of products and services
- HIPAA compliance and confidentiality
- Billing for insurance claims
- Dispensing medications accurately
- Responding to customer inquiries
- Analytical problem-solving skills
- Collaborative teamwork approach
- Optimizing workflows effectively
- Maintaining patient confidentiality standards
- Filling prescriptions with precision and accuracy
Certification
CPR
OSHA 10
EMS
Certified national pharmacy technician
Sc state certificated Pharmacy technician
Patient care technician
EKG technician
Stop the bleed Certified
Timeline
Pharmacy Technician
Walmart
10.2025 - Current
Personal Shopper
Walmart
10.2024 - 10.2025
Team Lead
Taco Bell
03.2022 - 10.2024
Associate of Applied Science - Surgical Technologist
Horry-Georgetown Technical College
High School Diploma -
Academy For Science, Arts And Technology.
High School Diploma -
Socastee High School