Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Riley Wentzel

Riley Wentzel

Sturgis,MI

Summary

Experienced sales director and Top Performer with over 7 years of demonstrated success in various business development roles, including banker, trainer, and lead sales director at Rocket Mortgage. Recognized with Presidents Club title for building strong client relationships and surpassing sales targets while managing teams of up to 20 individuals through personalized coaching and mentorship.

Overview

7
7
years of professional experience

Work History

Executive Mortgage Broker

Edge Home Finance Corporation
06.2023 - Current
  • Proficiently managing client portfolios and optimizing sales outcomes through data-driven strategies
  • Proactively expanding client outreach through strategic networking and innovative marketing, generating a steady flow of referrals
  • Demonstrating strong self-management to streamline tasks, from initial consultations to compliance
  • Efficiently overseeing processes, reducing processing times by 30%, while ensuring high client satisfaction.

Director/Presidents Club Banker

Rocket Mortgage
11.2016 - 06.2023
  • Led a sales team in achieving and surpassing sales targets by implementing effective strategies and providing ongoing support
  • Developed and maintained key client relationships, resulting in improved customer loyalty and repeat business.Maintained a customer satisfaction rating of 95% throughout the year, consistently exceeding the company's target of 90%
  • Reduced average customer call handling time by 20 seconds, resulting in increased efficiency and improved customer experience
  • Conducted market research and analysis to identify new business opportunities and target markets
  • Increased website traffic by 40% through the implementation of targeted SEO strategies, resulting in a 25% increase in lead generation
  • Collaborated with cross-functional teams to ensure seamless execution of sales initiatives
  • Advocated for work-life balance by restructuring organizational direction and priorities, leading to a substantial 25% improvement in employee satisfaction and retention.

Education

Bachelor's Degree - Business Administration

Adrian College
Adrian, Michigan
05.2016

Skills

  • Ethical Business Conduct
  • Conducting Financial Assessments
  • Proficient in Software
  • Type Counseling
  • Sales Development
  • Client Account Management
  • Marketing Expertise
  • Financial Analysis

Accomplishments

  • Personally closed over $500 million in mortgage volume over career
  • Achieved the prestigious JFFC title as a Director for consistently surpassing sales targets for 84 consecutive months.
  • Provided clients with tailored and ethical advice, resulting in successful goal achievement.

Timeline

Executive Mortgage Broker

Edge Home Finance Corporation
06.2023 - Current

Director/Presidents Club Banker

Rocket Mortgage
11.2016 - 06.2023

Bachelor's Degree - Business Administration

Adrian College

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Riley Wentzel